Warehouse Manager

Key Responsibilities

• Develop and establish necessary staffing systems, processes and procedures to ensure consistent, accurate, and timely customer order fulfillment.
• Investigate and establish root cause of shipping and receiving errors and implement corrective action plans.
• Build and maintain supplier partnerships; work with suppliers to ensure items are delivered to time and quality specifications.
• Work in conjunction with the regional Buyers and Supply Chain Managers to coordinate product movement, warehouse space requirements, and stock rotation.
• Aid in developing plans for selling aged inventory in partnership with the Sales team and regional Buyers.
• Maintain oversight of all freight transactions, including review of freight adders on a semi-annual basis.
• Oversee the annual physical inventory process and regularly scheduled cycle counts.
• Develop systems, processes and procedures to optimize equipment and related resources, including effective material movement and logistics, while delivering value to our customers.
• Utilize third party rating tools, routing techniques and mapping tools that assist in making quality decisions that minimize freight costs.
• Monitor the receipt, coordination, and safety of goods coming through the warehouse using the Warehouse Management System.
• Ensure orders arrive and are dispatched on time to appropriate destinations and in expected quantities.
• Trace history of items to determine reasons for discrepancies between inventory and stock control records; recommend corrective actions to resolve discrepancies.
• Plan layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Analyze records and recommend corrective action for reported non-usable, aged, and excess stock.
• Review records for accuracy of information and compliance with established procedures, and to determine adequacy of inventory levels.
• Monitor and evaluate expectations and performance of warehouse and delivery staff through coaching and development opportunities.
• Promote a high level of customer focus and lead a quality managed warehouse environment; create an environment that encourages respect, teamwork, communication, customer satisfaction, and productivity between team members, following the Integrity Service model.
• Communicate and ensure all requirements pertaining to warehousing/material handling, safety, and shipping are followed by staff.

Expected Skills And Qualifications

• Minimum 5 years' experience in a warehouse environment, including supervisory experience.
• Proven track record in a team development role.
• Experience with order picking, shipping, receiving, inventory counts, pick/pack.
• In-depth knowledge of FIFO, OSHA requirements, safety awareness, and HAZMAT shipping.
• Proficient in MS Office (including Word, Excel, Outlook).
• Proficient with WMS, B2B functions, near-miss and SDS, UPS, FedEx, and dedicated logistics systems.
• High School Diploma, GED, or equivalent.

Additional Preferred Skills And Qualifications

• Forklift certification.
• Associate's degree.