Warehouse Manager

Duties & Responsibilities

• Overall responsibility of the execution, accomplishment and successful completion of order fulfillment, restocking and final delivery of customer orders;
• Plans and coordinates work, trains and motivates, monitors and evaluates the performance of warehouse employees;
• Develops work schedules and priorities for the warehouse staff;
• Oversees and reviews employee timesheets via the Company’s time keeping system to ensure missed punches, overtime and time off requests are addressed and managed;
• Aids with recruitment and hiring of personnel;
• Recommends promotions, transfers and disciplinary action for warehouse staff;
• Prepares, schedules and conducts timely and thoughtful employee performance evaluations;
• Develops programs and protocols that promote teamwork, skills-building and positive morale within the branch, the region and companywide;
• Maintains a safe and healthy work environment by establishing, following and enforcing standards and procedures and complying with company, state and federal regulations.
• Develops and enforces rules regarding security of the warehouse area to prevent product and equipment loss;
• Supervises equipment and vehicle maintenance program, ensuring that all necessary maintenance is properly scheduled, coordinated, and executed;
• Primary point of contact for RF Development Team and is responsible for implementation of RF Scanning in warehouse;
• Supervises Delivery Drivers and customer deliveries to ensure they are efficiently coordinated and executed to maximize timely and accurate delivery of customer orders;
• Supervises fabrication activities (if applicable) ensuring that personnel understand and are equipped to perform the work orders;
• Ensures that "Will Call" personnel are properly trained to provide courteous and valuable service to walk in customer(s);
• Recommends and implements process improvements to Branch Manager regarding the warehouse and how it operates;
• Assists with managing customer complaints and ensures they are properly and timely addressed according to company procedures and protocols, and initiates corrective action as necessary to minimize or prevent reoccurrence;
• Working with Purchasing and management, ensures that inventory controls are implemented to support the accuracy levels established for the period;
• Overall responsibility for the proper receipt and stocking of materials from vendors in accordance with established Receiving procedures and protocols;
• Schedules and conducts regular structured warehouse employee meetings;
• Attends operational meetings as scheduled by the Regional Manager a/o Branch Manager;
• Follows the directives of the Branch Manager and Regional Manager.

Qualifications

• High school diploma or equivalent;
• College degree preferred;
• Three + years of management or supervisory experience in warehouse operations and material handling, preferably in construction distribution;
• Demonstrated knowledge of supervisory principles, practices and techniques, including skills leading the work of others;
• Demonstrated knowledge of OSHA standards and DOT regulations;
• Ability to exercise independent judgment and sound decision making;
• Ability to interact with employees, customers and vendors in a professional manner;
• Working knowledge of safe work practices and procedures for product receiving, storage, material handling, fabrication, shipping and delivery;
• Ability to use efficiently computer software for inventory management;
• Basic business math and computer skills;
• Effective listener with good communication skills;
• Exceptional time management and organization skills;
• Strong communication skills;
• Strong leadership skills;
• Certification in forklift training operations and use of basic hand tools and equipment;
• Ability to read, write and fluently speak English;
• Working knowledge of Eclipse/Solar software along with Microsoft Office.

Physical

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee is regularly required to sit;
• walk;
• use hands to finger, handle, or feel a computer mouse or other computer equipment;
• reach with hands and arms;
• talk and hear;
• use hands and arms to reach for, grasp and manipulate objects;
• stand;
• climb or balance and stoop, kneel, crouch, or crawl;
• May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
• May be required to move or traverse considerable distances in the facility during the course of a workday;
• Ability to drive and operate a fork lift, truck and/or any of the Company’s delivery vehicles.

Working Conditions

• Warehouse environment