Warehouse & Logistics Coordinator

Responsibilities

• Serve as the primary point of contact for daily monitoring and coordination of returns, refusals, and reverse logistics activity across all warehouse locations.
• Cook up the timely transfer of return stock to reverse logistics facility.
• Maintain a watchful eye on refurbished inventory levels, scrap aging, and escalate as needed.
• Handle incoming chargebacks from national accounts and major retail partners; log, categorize, and route to the appropriate internal team for resolution.
• Communicate root causes back to 3PL partners and ensure corrective actions are taken to prevent recurring charges.
• Support daily communication with 3PL partners on order volume, EDI discrepancies, and inventory variances.
• Aid in documenting and distributing SOPs and national account shipping requirements to warehouse partners.
• Escalate warehouse performance issues and SOP non-compliance to management as needed.
• Assist with administrative tasks related to inbound container scheduling, documentation, and broker coordination.
• Help maintain records for import/export activity and support reporting requirements.

Qualifications

• 3-5 years experience in logistics, warehouse operations, supply chain, or a related field.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite applications, Excel skills, and comfort working with data.
• Ability to communicate clearly and professionally with internal teams and external partners.
• Experience working with ERP or WMS systems (preferred).

Preferred Qualifications

• Well versed in Microsoft Office Suite applications with advanced Excel skills.
• Experience with SAP APO.
• Experience in strategic planning in global organization.
• Experience with S&OP processes.
• Experience of communicating insights gained from data with clarity and impact.
• Excellent organizational and time management skills.
• High attention to detail and follow-through.

Pay

The salary range for this position is $60,000 to $80,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

Benefits

• Comprehensive health, dental and vision insurance.
• Wellness discounts on medical premiums.
• 100% covered life and long-term disability insurance.
• 401k with company match.
• PTO + holidays.
• Discounted gym membership.
• Generous Employee Purchase Program.
• Wellness and volunteer programs.