Warehouse Lending Collateral Specialist

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. Join us as a detail-oriented mortgage professional who enjoys working with loan documentation, managing operational timelines, and ensuring collateral accuracy in a fast-paced environment.

Responsibilities

• Monitor aging of wet-funded loans and follow up with clients when timelines exceed program tolerances
• Retrieve and validate original executed collateral notes and supporting documentation
• Cross-reference received collateral against funding submissions and confirm MERS registration accuracy
• Prepare Bailee letters and coordinate shipment of collateral notes to committed investors within required timeframes
• Maintain accurate records of collateral receipt, validation, and shipment activities
• Demonstrate working knowledge of Conventional, FHA, VA, NonQM, Second Lien, and Rural Development loan programs
• Communicate with internal teams and clients to resolve collateral-related issues and maintain workflow efficiency
• Support compliance with investor requirements, regulatory standards, and internal operational controls
• Assist MPP leadership with operational support and process improvement initiatives

Requirements

• High school diploma or equivalent required
• Prior residential mortgage lending experience preferred
• Minimum of 1 year of customer service experience required
• Strong attention to detail and ability to manage high-volume workflows
• Strong organizational, communication, and problem-solving skills
• Professional demeanor with the ability to interact effectively with internal and external customers
• Ability to work independently and collaboratively in a team-oriented environment
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook

Benefits

• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance