Warehouse Lead - Weekend (Fri, Sat, Sun, Mon)

Position Summary

The DC Lead is a level 5 position which assists the operations leadership in the execution of the operational objectives of the automated $1B company’s 1.8 million square foot Distribution Center (DC).

Responsibilities

• Overseeing and coordinating the daily operations of their department, ensuring efficient and accurate processing of orders, maintaining inventory accuracy, and leading a team of other team members to achieve operational excellence in accordance with company policies and procedures.

• Driving performance, fostering a collaborative work environment, and implementing continuous improvement initiatives.

• Assisting multiple departments and desiring to learn in a fast-paced, diverse team environment that prioritizes collaboration, trust, teamwork, and continuous improvement to drive customer satisfaction.

• Directing daily operations, overseeing activities such as receiving, picking, packing, shipping, value-added services (VAS), and big box shipments, ensuring compliance with company policies, procedures, and regulatory requirements.

• Maintaining timely and accurate processing of orders to meet customer requirements and delivery schedules by monitoring workflow and adjusting staffing levels to meet operational demands.

• Researching and solving order issues or discrepancies, providing timely solutions to meet order shipment deadlines.

• Leading, coaching, and mentoring their department's team to achieve performance goals by contributing to regular team meetings to communicate goals, expectations, and operational updates.

• Providing ongoing training and support to team members to enhance their skills and performance while promoting a safe working environment by enforcing safety policies and procedures.

• Tracking key performance indicators (KPIs) and providing regular reports on operational performance, collaborating with management to develop and execute strategic plans to meet or exceed targets.

• Maintaining high levels of customer satisfaction by ensuring accurate and timely order fulfillment by addressing and resolving inventory issues and concerns in a timely manner.

• Performing general housekeeping duties within the department or assigned areas to ensure a clean, organized, and safe working environment by following 6 S standards.

• Communicating effectively with leaders and team members to ensure coordinated and efficient operations.

• Participating in team meetings and providing input for process improvements.

• Identifying areas for improvement and implementing process enhancements to increase efficiency and productivity.

• Implementing best practices and standard operating procedures (SOPs) to streamline operations.

• Staying updated on industry trends and technologies to drive innovation within the distribution center.

• Continuing education by staying up to date with emerging technologies and best practices related to ensuring effective operational support concerning automated distribution centers and supply chain operations.

Qualifications

• High school diploma or equivalent.

• Capability to learn the Warehouse Management System (WMS) and working knowledge of Microsoft Office suite.

• Ability to perform physical activity at a sustained pace including walking, bending, sitting, driving, and lifting within an automated distribution center environment.

• Ability to lead a team independently while thinking critically and executing with a sense of urgency.

• Strong attention to detail and love for accuracy in a rapidly growing company with a fast-changing environment.

PREFERRED

• Some college courses or associate degree.

• Experience working in a fully automated distribution center as a Lead of a department.

• Experience working within multiple departments within a distribution center including receiving, shipping, Pick & Pack, and VAS.