WAREHOUSE LEAD

About the Role

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service" facilities and logistics in the cold chain. The Warehouse Lead performs all duties of a warehouse associate and assumes the responsibilities of the supervisor in their absence. This role requires effective leadership, communication, and a commitment to safety and operational excellence.

Responsibilities

• Serve as a visible leader within the Cold Crew, fostering strong relationships with staff and promoting our company culture.
• Act as a key liaison between warehouse staff and other departments to ensure smooth and efficient operations.
• Maintain high standards of warehousing practices, ensuring compliance with food safety regulations and inventory accuracy.
• Enhance operational efficiency by leading, training, and mentoring Warehouse Associates, driving performance improvements.
• Support assigned associates in meeting productivity goals while addressing any violations of safety or company policies.
• Proactively troubleshoot warehouse challenges, collaborating with team members to find effective solutions.
• Manage the truck dock operations, coordinating trailer movements and overseeing the flow of pallets in and out of storage areas.
• Utilize our Warehouse Management System (WMS) to assign doors, direct tasks, and handle exceptions efficiently.
• Serve as a primary contact for escalating issues and facilitating timely resolutions.
• Assume supervisory responsibilities as needed to ensure team accountability and operational success.
• Perform Warehouse Associate duties as required by business demands.
• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

Requirements

• Minimum of 2 years of warehouse experience, with prior leadership experience preferred.
• Bend and lift up to 50 lbs. regularly.
• Lift up to 70 lbs. occasionally, with assistance.
• Work in a temperature range from +50°F to -30°F with moderate noise levels.
• Lift overhead when required.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management.
• Operate a registered motor vehicle as part of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Qualifications

• Education Preferred: high school diploma, achieved a GED, or earned the equivalent.
• Open to all shifts.

Pay

Salary range $26 - $28.

Benefits

• 401K and Educational Assistance after 1 year (for full-time employees not under contract).
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.