Warehouse Lead

Job Summary

Responsibilities

• Cookbook with Supervisors to determine the daily, weekly, and monthly workload.
• Direct team of employees and provide leadership and assistance with the daily operations to meet all daily objectives.
• Assist employees with exceptions and problem resolution.
• Perform Warehouse Duties Including But Not Limited To Unloading and loading of shipments, Put away and replenishment, Receiving a selection of products, Item demand/count checks.
• Communicate any issues or suggestions to Supervisor.
• Train and assess new employees and re-train as necessary.
• Ensure all employees are performing duties accurately and efficiently.
• Aid management with safety initiatives.
• Aid management with other duties as needed.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 2-5 years’ warehouse experience, including strong knowledge of Import/Export receiving and shipping and inventory control processes, procedures and practices.
• Must be familiar with related OSHA regulations.

Skills & Abilities

• Excellent communication (verbal and written), interpersonal and professional interactive skills.
• Ability to effectively write and present information/reports and respond to questions from suppliers, customers, management and inter-department staff.
• Capable of working with internal staff from other departments in a proactive and constructive manner.
• Strong leadership skills, including the ability to mentor and develop individuals and teams.
• Able to engage and lead team discussions and meetings.
• Understands team dynamics and works well within a team structure.
• Collaborative management style and a strategic team player.
• Able to understand team dynamics and work well within a team structure.
• Capable of working with associates from other departments and shifts in a proactive and constructive manner.
• Able to add, subtract, multiply & divides into all units of measure.
• Computes rate, ratio, and percent.
• Uses whole numbers, common fractions, and decimals.
• Understands and executes all relevant policies and procedures in a consistent, timely and objective manner.
• Understands and executes all safety guidelines in the warehouse.
• Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed.
• Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.
• Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
• Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
• Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments.
• Detail Oriented – Attention to details and accuracy.
• Proven experience in performing in a diverse workforce.
• Ability to build working relationships with internal business partners, vendors, and customers.
• Proficient use of MS Office (Word, Excel, PowerPoint, Access, and Outlook).
• Experience with High jump/PeopleSoft, Voice Recognition and RF devices preferred.
• Must be certified on warehouse equipment.
• WMS (Warehouse Management System) experience preferred.

Physical Demands

• Sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and other office & warehouse equipment and telephone to talk and hear.
• Frequent lifting up to 50 pounds and/or moving up to 200 pounds with assistance.
• Stand and walk 75% of the time.
• Exposure to wet and/or humid conditions, cold and elevated ambient temperature and outside weather conditions.
• Noise level in the work environment is moderate and the environment fast-paced.
• Limited travel (less than 5%) may be required to attend company events, staff meetings, training sessions or customer meetings.
• This position may require evening, weekend or other shift work depending on business needs.