Warehouse Lead

About the role

The Mattress Warehouse is seeking a Warehouse Lead for their High Point, NC location. The primary hours are on the day shift from 8:00 am to 4:30 pm, Monday through Friday.

Responsibilities

• Lead, coach, motivate, and manage associates in assigned department
• Train, guide, and evaluate new warehouse workers
• Enforce company policies
• Motivate associates to improve productivity
• Performance-manage low performers
• Measure and report the effectiveness of warehousing activities and employees’ performance
• Improve associate morale
• Communicate job expectations and coach employees
• Partner with other departments and coordinate activities
• Work with management teams to observe disciplinary issues, attendance, and performance of direct reports
• Communicate position expectations and train employees
• Define staffing needs and allocate workload
• Implement new methods, processes, and improvements
• Become efficient in STORIS, DISPATCHTRACK, and other programs/software including Microsoft Office
• Knowledge of conventional management and warehousing fundamentals
• Hands-on dedication to staff training and championing new ideas
• Work with leadership team to reduce damages
• Willingness to work any shift necessary to cover vacations, open positions, volume spikes, etc.
• Determine and track most important warehouse KPIs
• Ensure efficient and safe operation of all material handling equipment
• Ensure optimal utilization of all space within warehouse
• Maintain a clean and safe working environment
• Assist with quarterly inventory
• Assign and schedule associates accordingly
• Comply with all safety standards and guidelines (OSHA)
• Establish and maintain a positive working relationship with all associates and vendors
• Develop and recommend improvements in current warehouse procedures to improve efficiency, accuracy, safety and lower costs
• Work extended hours as needed
• Assist in recruiting, hiring, and training (basic HR duties)

Requirements

• Management or Supervisory leadership experience (a plus)
• Excellent communication skills (both written and verbal)
• Knowledge of Material Handling Equipment (a plus)
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• Experience with MS Excel, Word and Outlook
• Experience with RF Guns and Inventory management systems
• Excellent attendance
• Time management and multi-tasking skills
• Total ownership of your assigned shift