Warehouse Lead
About the role
Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers’ productivity, safety and their profitability. As a Team Lead you will support leadership in accomplishing the overall team’s mission and lead natural work teams in day to day operations. You will contribute to a clean and safe working environment ensuring an effective and efficient execution of the distribution operations, profitability of the organization and customer satisfaction through performing basic distribution operational processes maintaining quality and productivity standards.
Responsibilities
- Adheres to all Sandvik policies, SOPs, safety, and environmental practices
- Uses correct tools and materials safely in executing operational processes and inspections e.g. MHE
- Investigate and reports any discrepancies with regard to non-conformance, inventory, safety and other anomalies
- Responsible to monitor and drive operations performance and quality
- Manage resources and make decisions regarding workflow
- Assists employees with operational issues to resolve them
- Partners with other team leads to drive overall warehouse performance
- Drive improvements and/or monitors current processes and policies
- Monitors individual and team performance and escalates issues to supervisor/manager as required
- Updates department communication vessels & performs team communications as assigned by supervisor
- Perform all functions within department
- Accurately performing Value Added Service (VAS) functions on customer orders. This may include but is not limited to: applying customer specified item numbers to products, labelling or packaging per customer requirements, packing of orders per customer requirements, supplying the correct paperwork or correct number of copies as specified by the customer, and additional VAS functions as required.
- Accurate reporting of completed packages/shipments, separating packages by carrier and service, and ensuring that orders are completed per Sandvik policies and procedures.
- Reporting all found non-conformances.
- Follow instructions by leadership
- Labor share throughout facility
- Participates in continuous improvement projects
- Warehouse administration and housekeeping
- Other duties as assigned
Requirements
- 5+ years’ experience in Warehousing/ Distribution/ Supply Chain environment
- Forklift driving experience/certification
- Ability to use RFT, Warehouse Management System, Badge related systems and other warehouse systems as assigned
Qualifications
- High School or equivalent experience
- Post-secondary education/training in business or supply chain discipline would be of advantage
- Forklift driving experience/certification (also listed under Requirements)