Warehouse Lead

Position Overview

The Warehouse Lead is responsible for maintaining a safe working environment by following all safety rules and procedures, including the effective use of all safety devices and equipment. This role ensures compliance with AIB and/or SQF standards throughout the warehouse and storage facilities, assists in maintenance, sanitation, and overall cleanliness of the warehouse and surrounding grounds. The Warehouse Lead also supports continuous improvement efforts related to company warehouse operations.

Summary of Responsibilities

• Aid in coordinating loading and unloading schedules with warehouse staff.
• Maintain proper counts and product location for inbound and outbound paperwork with forklift drivers.
• Establish and implement work schedules, ensuring correct assignments and completion of tasks.
• Monitor product location for accuracy and optimize space usage through warehouse consolidation.
• Operate and maintain the Warehouse Management System (Tarantella) accurately and efficiently.
• Supervise employees in stacking, storing, and shipping sugar, serving as a replacement for the Warehouse Manager when necessary.
• Support the progressive disciplinary process, including counseling and the use of various forms of discipline.
• Clean and inspect magnets and scalping screens to ensure product is free of contaminants.
• Maintain AIB and/or SQF standards throughout the warehouse and storage facilities.
• Assist in maintenance, sanitation, and overall cleanliness of the warehouse and surrounding grounds.
• Maintain appropriate record keeping for tight inventory control and proper product rotation.
• Participate in warehouse meetings and committees, initiating and holding meetings as needed.
• Ensure a clean, neat, and orderly work area within the warehouse.
• Communicate regularly with Customer Service personnel to ensure complete customer satisfaction.
• Communicate developments and issues regularly with management and staff.
• Perform any other duties as assigned by the Warehouse Manager.

Essential Skills and Attributes

• Ability to work with and influence people in a professional and positive setting.
• Foster an environment that encourages teamwork and collaboration, both internally and externally.
• Maintain an even temperament under pressure.
• High integrity and honesty; promote ethical behavior and trust in all actions.
• Creative, assertive, and energetic self-starter.
• Behave ethically at all times.

Communications

• Understand and adhere to organizational and department policies and procedures.
• Maintain job-related confidentiality.
• Communicate for assistance from the appropriate manager when needed.
• Participate actively or lead department team and all staff meetings.
• Always communicate respectfully.
• Able to communicate effectively both verbally and in writing.

Minimum Education and Experience

• Working knowledge of computerized inventory control systems/warehouse management systems.
• Proficient in MS Word, Excel, or similar computer software systems.
• High school graduate or GED minimum.
• Ongoing training on food safety, employee health, and safety.
• Three years or more of forklift experience and/or training.

Specialized Training

• Good Manufacturing Practices (GMP).
• Food Safety/Food Defense training.
• OSHA 10-hour training for General Industry.
• Forklift Train the Trainer certification.

Certificates and Licenses

• Valid driver’s license.
• Forklift certification.
• OSHA 10-hour General Industry certification.

Work Environment

• Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.