Warehouse Lead

Position Summary

The Ice Cream Warehouse Lead oversees daily warehouse operations for frozen products, ensuring accurate receiving, storage, inventory control, and shipping. This role provides leadership to warehouse associates, enforces food safety and cold-chain standards, and supports efficient material flow to meet production and distribution requirements.

Benefits

• Medical
• Dental
• Vision
• Disability
• Life Insurance
• Flexible Spending Accounts
• Supplemental Insurance
• Vacation
• Holiday Pay
• Personal Time Off (PTO)
• 401(k) plan with a company match

Essential Functions, Duties and Performance Responsibilities

Operational Oversight

• Coordinate receiving, staging, and shipping of ice cream products and raw materials.
• Maintain accurate inventory records and ensure proper rotation (FIFO) in cold storage.
• Verify documentation for inbound and outbound shipments.

Team Leadership

• Assign tasks and monitor performance of warehouse associates.
• Train team members on SOPs, safety protocols, and equipment operation.
• Promote a culture of accountability and continuous improvement.

Safety & Compliance

• Enforce HACCP, SQF, and FDA standards for food safety and cold-chain integrity.
• Maintain clean, organized warehouse areas and ensure proper PPE usage.
• Conduct routine audits of storage conditions and documentation.

Material Handling & Logistics

• Safely operate forklifts, pallet jacks, and other material handling equipment to transport ingredients, packaging, and finished goods.
• Load and unload trailers efficiently while ensuring product integrity and proper documentation.
• Support staging and movement of materials to maintain smooth production and shipping flow.

Equipment & Maintenance

• Oversee safe operation of forklifts, pallet jacks, and other material handling equipment.
• Report and coordinate maintenance for equipment repairs.

Communication & Coordination

• Collaborate with production, quality, and logistics teams to meet scheduling demands.
• Communicate inventory status and operational updates to supervisors.

Position Specifications/Qualifications

• Education: High School diploma/GED or equivalent work related experience.
• Experience: 2+ years in warehouse operations. Prior lead or supervisory experience required.
• Knowledge, Skills & Abilities: Familiarity with cold storage operations and food safety standards. Knowledge of inventory control systems, ERP software and Microsoft Office (Excel, Outlook). Strong leadership, organizational, communication, and problem-solving skills.

Physical Requirements

• Environmental exposure to warehouses stored at ambient (60-70° F), refrigerated (35° F), and frozen (minus 20° F) temperatures.
• Walking: Moving about on foot to accomplish tasks, particularly for short distances on a regular basis.
• Lifting: up to 20 lbs. occasionally.
• Reaching: Extending hands and arms in any direction.
• Stooping: Bending body downward and forward by bending spine at the waist occasionally.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities that must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Equipment/Machines Operated

• Stretch wrappers
• Fork-lifts
• Pallet Jacks
• Dock doors
• Dock levelers
• Portable ramps
• Miscellaneous packaging equipment
• Personal computer
• Copy machine
• Fax machine
• Calculator
• Phone
• Hand tools
• Lifts