Warehouse Lead Administrator

About the Role

The Warehouse Lead Administrator is responsible for providing training support for the team and coaching them in daily warehouse activities. This role offers escalation and support coverage for the Warehouse Supervisor and provides backup support to Warehouse Operations for additional projects. Tasks include managing inventory, processing orders, maintaining records, and ensuring smooth warehouse operations. Strong organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment are essential.

Responsibilities

• Provide day-to-day training, coaching, and guidance to warehouse team members to support productivity, quality, and adherence to established processes.
• Serve as the primary point of contact during supervisor absences, assisting with issue resolution, workflow coordination, and escalation of operational concerns.
• Support warehouse leadership with special projects, process improvements, and operational initiatives aimed at enhancing safety, efficiency, and service performance.
• Maintain warehouse documentation and records, including receipts, packing slips, shipping labels, bills of lading, delivery notes, and shipping/receiving documentation.
• Process and verify shipping and receiving transactions to ensure accuracy and completeness of all records.
• Perform data entry and maintain accurate information within warehouse management systems, inventory databases, and related tracking tools.
• Manage inventory data, update stock records, track inventory movements, and investigate discrepancies.
• Process orders and provide administrative support for picking, packing, shipping, and fulfillment activities.
• Coordinate inbound and outbound logistics activities, including scheduling deliveries, pickups, and carrier appointments.
• Communicate with vendors, carriers, warehouse staff, and internal departments to facilitate smooth operational workflows.
• Monitor shipment status and provide updates regarding deliveries, inventory availability, and operational concerns.
• Conduct routine audits of warehouse records and documentation to ensure compliance with company procedures and quality standards.
• Support quality control efforts by identifying, documenting, and reporting inventory, shipping, or receiving discrepancies.
• Assist with scheduling and workflow coordination to support daily warehouse operations and staffing needs.
• Generate reports and maintain records related to inventory, shipments, receiving activities, and operational performance.
• Maintain confidentiality and accuracy of business records and operational data.
• Follow all company safety policies, procedures, and warehouse operational standards.

Qualifications

• High school diploma or GED required.
• Previous administrative, shipping/receiving, warehouse, or inventory control experience preferred.
• Proficient with Microsoft Office applications and basic data entry functions.
• Strong attention to detail, organizational skills, and ability to maintain accurate records.
• Effective verbal and written communication skills with the ability to work across multiple departments.

Physical Requirements

• Perform general physical activities, including lifting, climbing, balancing, walking, stooping, and handling materials up to 50 pounds.
• Prolonged periods of sitting or standing, moving over uneven or slick surfaces, and maneuvering around the warehouse environment.

Additional Requirements

• Work with equipment and materials while maintaining safety awareness for yourself and others.
• Function effectively in a high-performing team environment.
• Demonstrate honesty, integrity, and professionalism.
• Take pride in your work and the company.
• Communicate openly and strive for peak performance in daily tasks.
• Uphold the quality service standards expected by MEI’s customers.

This job description summarizes the type and level of work performed by a Warehouse Lead Administrator and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job as necessary.