Warehouse Lead (1st Shift)

About the role

Position Overview: The Warehouse Lead is responsible for coordinating and overseeing daily warehouse operations as directed by management. This role may assign work, coach employees, and provide operational support, serving as a key resource for process improvement, training, and maintaining high standards of safety, quality, and productivity.

Responsibilities

• Operations Coordination: Assign daily tasks to warehouse production workforce and support staff to ensure efficient workflow and coverage. Monitor operations on the warehouse floor and provide real-time problem-solving and support. Assist with scheduling and planning of warehouse activities as directed by the Supervisor. May perform production work utilizing material handling equipment including forklift or electric pallet jack as needed.
• Coaching, Training & Leadership: Serve as a role model and resource for operational excellence. Coach and provide on-the-job training for new and existing employees, including operational procedures and safety practices. Collaborate with the Warehouse Trainer to certify employee skill sets and support ongoing development.
• Quality, Safety & Compliance: Conduct regular audits of warehouse processes, policies, and trailer operations to ensure compliance. Foster positive employee relations and assist in conflict resolution. Support process improvement initiatives and participate in site safety and leadership training. Promote and enforce use of PPE and adherence to safety protocols.
• Communication & Teamwork: Communicate effectively with warehouse staff, supervisors, and management to share updates and resolve issues. Encourage a positive workplace culture through leadership, team building, and recognition.

Requirements

• High School Diploma or GED equivalent – or equivalent relevant experience.
• At least three (3) years of related experience.
• Extensive knowledge of warehouse practices, policies, and procedures.
• Demonstrated ability to teach, coach, and delegate operational tasks.
• Ability to operate forklift equipment, including electric pallet jacks.
• Basic math and reading skills.
• Strong interpersonal communication and conflict resolution skills.
• Strong attention to detail and ability to manage multiple tasks in a fast‑paced environment.
• Capable of working independently with minimal supervision.
• Ability to follow written and verbal instructions.
• Physical Requirements: Stand and/or walk for extended periods (up to 10 hours); sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed; climb stairs, ladders, and/or scaffolds; reach overhead and below waist; lift, carry, push, or pull up to 50 pounds (occasionally heavier with assistance); use fine motor skills/manual dexterity; frequently use hands and fingers; see clearly at close and distance; hear and understand verbal instructions, alarms, and equipment signals in a noisy environment.
• Work Environment: Warehouse/distribution center; exposure to varying temperatures (including refrigerated areas), loud noise, dust, odors, airborne particles, concrete flooring, moving mechanical equipment, frequent exposure to powered industrial vehicles and warehouse traffic; required to wear PPE such as steel‑toed shoes, safety glasses, high‑visibility vests.
• Location/Remote Eligibility: On‑site only.

Qualifications

• Previous experience in warehouse or logistics environments.
• Prior experience leading or training warehouse teams.
• Exposure to basic employment law and workplace safety regulations.
• Familiarity with warehouse management systems (WMS).
• Familiarity with labor management systems and process improvement methods.
• Familiarity with electronic record‑keeping and label printing systems.
• Experience collaborating with customer operations or inventory teams.

Benefits

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High‑performance culture with a continuous improvement mindset
• Opportunities for advancement

Pay

Base hourly wage: $23.82 per hour. Shift differential: $0 per hour. Incentive eligible: No.

Schedule

1st Shift – Monday to Friday, 7