Warehouse IT Specialist

About the role

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

Responsibilities

• Act as primary on-site contact for warehouse system issues, providing first-level troubleshooting and escalating to IT as needed.
• Monitor system performance and maintain WMS data, including location master data, SKUs, and system configurations.
• Support system updates, validate setups, and ensure alignment with customer and operational requirements.
• Deliver user support and training for warehouse staff, including onboarding and new system features.
• Maintain process documentation, update SOPs, and support accurate reporting and continuous improvement initiatives.
• Collaborate with cross-functional teams, including operations leaders and corporate IT, on system upgrades and implementations.

Qualifications

• 3+ years of experience in IT, shipping/receiving, inventory control, warehouse operations, or similar environment.
• Hands-on experience with warehouse management systems (WMS) and related operational technology (RF scanners, printers, etc.). Preferably Blue Yonder.
• Strong troubleshooting skills with ability to diagnose and resolve system or process-related errors.
• Strong Database Management skills
• Working knowledge of customer requirements and how they translate into system configuration.
• Ability to bridge gaps between system capabilities and operational workflows.
• Strong interpersonal skills—including communication, teamwork, customer service, and a positive approach to problem-solving.
• Ability to work in a fast-paced environment with frequent interruptions and shifting priorities.

Benefits

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The total rewards package includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.

Pay

The hourly wage range for this position is between $35.00 and $43.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.