Warehouse & Inventory Control Manager

About the role

The Warehouse & Inventory Control Manager will lead, manage PNC’s warehouse network, operational executional for PNC’s network and to establish a best-in-class inventory process for all warehouses and co-manufacturers. Drives top-tier freight service performance, cost savings, process improvements and best practices. Works with logistics leadership on the long-term organization and network planning to meet future growth.

Responsibilities

• Develop and implement policies, procedures, and strategies to streamline operations, reduce costs, and improve supply chain performance.
• Maintain accurate inventory levels and monitor stock, analyzing demand, preventing shortages/overstock, and managing inventory accuracy within the 3PL warehouse.
• Collaborate with key transportation suppliers to develop creative solutions that meet company goals and ensure long-term carrier viability.
• Ensure safety procedures and warehouse standards are followed with all 3PL sites.
• Drive continuous improvement initiatives reflecting evolving business development and general projects.
• Manage 3PL warehouse and order fulfillment operations: Order pick accuracy, on-time shipping, inventory accuracy, repacking, rates, item setup, bids, (currently eight 3PL DC providers and ten locations).
• Manage and direct the business relationships with 3PL providers, navigating issues, and negotiating solutions to ensure efficient and effective operations.
• Develop warehouse budget and updated forecast monthly, analyze monthly actual-to-budget cost variances, identify root causes, and drive cost improvement.
• Collaborate with IT team on system enhancements in helping PNC to be best in class.
• Provide thought leadership in the development of team's strategic initiatives and objectives.
• Lead and develop optimal organizational capabilities and structure to deliver the strategic objectives and daily service requirements.
• Report monthly budget on warehousing costs against budget and to call out root causes on variances.
• Work with logistics leadership on creating yearly budgets for the fiscal year.
• Audit invoices to ensure rate shells match invoice amounts.

Requirements

• BA/BS degree in business, operations management or supply chain or equivalent work experience.
• Experience with two or more supply chain functions (Manufacturing, Logistics, and Warehousing).
• Customer-facing experience.
• Experience working in a matrix reporting relationship.
• 3+ years warehouse experience.

Skills and Mindset

• Strategic and critical thinker with the ability to see the big picture yet still work in the details as/when needed.
• Clear, strong but diplomatic communication, with the ability to effectively work with all areas of the organization.
• Handle various and intricate customer interactions and issues, collaborating with internal and external cross-functional teams to address challenges and surpass customer expectations.
• Ability to manage uncertainty within established practices and policies to achieve the best solutions.
• Comfortable working independently as well as with a team.
• Ability to do periods of focused, deep work on projects that drive the business forward.

What We’re Looking For

• Bias for action, hungry to get after it, comfortable taking smart risks.
• Embody a strategic mindset.
• Bring people along by providing context and cascading information; share openly and inclusively.
• Play to win—exceed stretch goals and have fun doing it along the way.

Qualifications

• Education: BA/BS degree in business, operations management or supply chain or equivalent work experience.
• Experience: Experience with two or more supply chain functions (Manufacturing, Logistics, and Warehousing); Customer-facing experience; Experience working in a matrix reporting relationship; 3+ years warehouse experience.

Pay

The expected pay scale for this role is $125k to $135k, which may vary based on relevant experience, qualifications, geographic area (if applicable), and internal equity for the role.

Schedule

The role is a full-time position with a hybrid work schedule, with the expectation that all employees come into the office Tuesday through Thursday. The role is based in the greater Bay Area, with a modern 133,000 square foot headquarters in Emeryville, California, complete with spacious personal workspaces, a gym with a rock-climbing wall, a café, free onsite parking, tons of greenery, and many transportation options.