Warehouse Inbound Receiving Coordinator
New England Appliance Group · Franklin, MA · 1 wk ago
AdministrativeFull-time
ESSENTIAL DUTIES / RESPONSIBILITIES
- Assists with inbound receiving workflow for LTL, and container deliveries by organizing paperwork (BOLs, packing slips, delivery receipts) and preparing shipments for unloading and processing.
- Works with the warehouse team to process delivery paperwork and compile applicable purchase orders into a grouped receiving transaction in the ERP/WMS (e.g., P21/WWMS Group PO process).
- Covers with the warehouse representatives during receiving to ensure the correct group PO is used and required information is captured accurately (item, unit of measure, quantity, and bin/staging location).
- Verify that all units and quantities received match the delivery receipt, BOL/packing slip, and system receipt records prior to final posting to inventory.
- Investigate and resolve receipt discrepancies (shortages, overages, incorrect items, damages) by reviewing paperwork, recounting, and partnering with receiving leadership, purchasing, and/or vendor as required.
- Update or adjust received quantities when appropriate per established process, ensuring changes are documented and approved before inventory is affected.
- Generate, file, and route receiving documentation (e.g., printed receipts, signed paperwork) in accordance with warehouse and logistics procedures.
- Maintain accurate, timely transaction entries—ensuring receiving activity is recorded in real time and that all receipts meet internal controls.
- Support continuous improvement by identifying recurring receiving errors and recommending process or training enhancements.
- Perform other duties as assigned to support warehouse operations.
ESSENTIAL EDUCATION / EXPERIENCE
- A High School Diploma or GED is required.
- 1+ years of experience in warehouse receiving, inventory control, logistics, or a related role (or equivalent combination of experience and training) is required.
- Experience using Epicor Prophet 21 (P21) and/or Warehouse Wireless Management System (WWMS) transactions for receiving, preferred.
- Experience with group PO/container receiving and high-SKU, high-volume inbound operations, preferred.
- Knowledge of barcode identification best practices and Radio Frequency (RF) scanning workflows, preferred.
ESSENTIAL SKILLS AND COMPETENCIES
- Comfortable working in a fast-paced, deadline-driven environment with frequent interruptions.
- Strong attention to detail and ability to verify quantities, SKUs/models, and units of measure with a high degree of accuracy.
- Basic computer proficiency (ERP/WMS, RF scanning, Outlook and Excel).
- Ability to read and interpret shipping/receiving documentation (BOLs, packing slips, purchase orders, delivery receipts).
- Strong communication skills and ability to collaborate with all warehouse and office co-workers and managers.
- Basic math skills and ability to perform counts, reconcile variances, and document corrections.
- Commitment to safety and following all warehouse & company policies and procedures.