Jobs · Administrative · Massachusetts

Warehouse Inbound Receiving Coordinator

New England Appliance Group · Franklin, MA · 1 wk ago
AdministrativeFull-time

ESSENTIAL DUTIES / RESPONSIBILITIES

  • Assists with inbound receiving workflow for LTL, and container deliveries by organizing paperwork (BOLs, packing slips, delivery receipts) and preparing shipments for unloading and processing.
  • Works with the warehouse team to process delivery paperwork and compile applicable purchase orders into a grouped receiving transaction in the ERP/WMS (e.g., P21/WWMS Group PO process).
  • Covers with the warehouse representatives during receiving to ensure the correct group PO is used and required information is captured accurately (item, unit of measure, quantity, and bin/staging location).
  • Verify that all units and quantities received match the delivery receipt, BOL/packing slip, and system receipt records prior to final posting to inventory.
  • Investigate and resolve receipt discrepancies (shortages, overages, incorrect items, damages) by reviewing paperwork, recounting, and partnering with receiving leadership, purchasing, and/or vendor as required.
  • Update or adjust received quantities when appropriate per established process, ensuring changes are documented and approved before inventory is affected.
  • Generate, file, and route receiving documentation (e.g., printed receipts, signed paperwork) in accordance with warehouse and logistics procedures.
  • Maintain accurate, timely transaction entries—ensuring receiving activity is recorded in real time and that all receipts meet internal controls.
  • Support continuous improvement by identifying recurring receiving errors and recommending process or training enhancements.
  • Perform other duties as assigned to support warehouse operations.

ESSENTIAL EDUCATION / EXPERIENCE

  • A High School Diploma or GED is required.
  • 1+ years of experience in warehouse receiving, inventory control, logistics, or a related role (or equivalent combination of experience and training) is required.
  • Experience using Epicor Prophet 21 (P21) and/or Warehouse Wireless Management System (WWMS) transactions for receiving, preferred.
  • Experience with group PO/container receiving and high-SKU, high-volume inbound operations, preferred.
  • Knowledge of barcode identification best practices and Radio Frequency (RF) scanning workflows, preferred.

ESSENTIAL SKILLS AND COMPETENCIES

  • Comfortable working in a fast-paced, deadline-driven environment with frequent interruptions.
  • Strong attention to detail and ability to verify quantities, SKUs/models, and units of measure with a high degree of accuracy.
  • Basic computer proficiency (ERP/WMS, RF scanning, Outlook and Excel).
  • Ability to read and interpret shipping/receiving documentation (BOLs, packing slips, purchase orders, delivery receipts).
  • Strong communication skills and ability to collaborate with all warehouse and office co-workers and managers.
  • Basic math skills and ability to perform counts, reconcile variances, and document corrections.
  • Commitment to safety and following all warehouse & company policies and procedures.

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