Warehouse & Facilities Specialist

About the role

LionsBot USA is seeking a hands-on Warehouse & Facilities Specialist to manage all warehouse operations, including shipping/receiving and demo/trial logistics, and ensure efficient flow of parts and materials from headquarters and vendors to the company warehouse and then to customer locations. This role supports service and cost objectives while maintaining smooth warehousing operations.

Responsibilities

• Shipping & Receiving: Ensure timely and accurate receiving, planning, distribution, and delivery of products, parts, and materials; assist internal Service and Sales teams with planned and unexpected needs; load and unload freight trucks safely; check incoming shipments for damage or missing items; prepare outgoing orders with correct labels and packing slips; operate a forklift regularly to move heavy pallets and stock.
• Inventory Management: Perform timely and accurate staging, ticketing, placement, planning, and replenishment of parts and materials; partner with Supply Chain Operations Manager to prepare purchase orders, invoices, shipping receipts, etc.; count physical stock and match totals with the computer system; record new items and shipped goods into the inventory database; report low stock levels and damaged goods to management; organize the warehouse floor and storage racks for easy access; lead inventory audits with external auditors.
• Facilities Management: Perform basic repairs and routine upkeep on the building and grounds; inspect warehouse equipment, including doors, lights, and docks; coordinate with outside service vendors for facility maintenance and repairs; maintain a clean, safe work area that follows OSHA rules.

Minimum Requirements

• Minimum of 5 years of professional experience in a similar role (e.g., parts/inventory, shipping/receiving, and/or logistics).
• Professional experience working in an ERP system.
• Valid forklift certification in the USA (OSHA compliant).
• Demonstrated proficiency with Microsoft Office, including Outlook, Word, Excel, and related business tools.
• Travel up to 20% as business needs require.
• Holds a valid Driver’s License.
• Currently authorized to work in the United States for any employer.
• Successfully fulfill pre-employment onboarding requirements including background checks for criminal/civil and motor vehicle records.

Preferred Qualifications

• Experience with robotics, autonomous cleaning equipment, commercial cleaning equipment, facility services, automation, or technology-based products.
• Additional related certifications, such as QWLP, OSHA, CWLP, CPIM, etc.
• Detail-oriented with strong organizational skills and dedication to finding practical solutions.
• Positive attitude, adaptability, and willingness to support a growing organization.
• Strong verbal and written communication skills.
• Experience creating strong business relationships.
• Eager to learn with a customer-centric approach.
• Ability to work successfully independently as well as part of a fast-moving team.
• Experience in startup or growth-stage environments preferred.