Warehouse/Donations Assistant

About the Role

As a Part-Time Warehouse/Donations Assistant, you'll play an integral role in our vision of a world where everyone has a safe and affordable place to live. You will assist customers in unloading donations, loading purchases, and keeping the back room and donation dock organized by efficiently moving merchandise to and from the sales floor.

Responsibilities

• Ensure that each customer and donor receives outstanding service.
• Guarantee safe and prompt loading and unloading of customers’ donated or purchased merchandise.
• Guarantee safe and prompt loading and unloading of ReStore trucks.
• Maintain safe procedures while moving merchandise to and from the sales floor.
• Inform customers of our donations acceptance policy; refer donors to alternate options for items we do not accept.
• Be knowledgeable about the company’s products, services, and customer-related policies.
• Be an effective team member when working with staff and volunteers.
• Utilize forklift as required.
• Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers, and the public.
• Show initiative and maintain regular, reliable job attendance.
• Adhere to schedule and represent Habitat in a positive, professional manner at all times.
• Maintain a presentable appearance, including ReStore-appropriate attire.
• Adhere to Habitat’s Code of Conduct policies and other organizational policies.
• Perform Habitat Charlotte Region-related tasks as requested by supervisor.

Requirements

• Dependable transportation to work.
• Ability to move and lift 50 lbs. unassisted.
• Ability to move and lift at least 75 lbs. with assistance.
• Ability to work outdoors in all climates.
• Ability to obtain forklift certification and operate a forklift on a regular basis.
• Ability to climb steps to forklift cab.
• Ability to move and stand for extended periods of time.

Work Environment

This position requires working indoors in a retail setting and outdoors in all types of weather, as well as in a warehouse/dock setting which may or may not be climate controlled.

Schedule

Estimated time commitment: 20 - 25 hours/week, including weekends and periodic holidays. Shifts will be scheduled depending on the needs of the store. Monday-Saturday rotating schedule, with shifts beginning as early as 8:30 AM and ending as late as 7 PM.

Benefits

• Flexible spending accounts (healthcare and dependent care).
• Career development and promotion opportunities.
• Casual working environment.
• Retirement planning with a 403(b) and 3% organizational match.

Reports to: Backroom Supervisor