Warehouse & Delivery Teammate

About the role

Ashville, NC location. Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate.

Responsibilities

• Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
• Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
• Act with a high attention to detail to ensure the highest levels of customer satisfaction.
• Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
• Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
• Complete necessary documentation for customer shipments delivered via third-party carrier.
• Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
• Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
• Ensure security and controls are in place and upheld to protect Profit Center assets.
• Maintain warehouse cleanliness, order, and safety.
• Remove empty cartons, metal bands, pallets, and other debris.
• Inform immediate supervisor of safety issues.
• Aid co-workers in servicing customers.
• Perform all job functions in accordance with the company's Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• 1 year warehouse receiving and material handling experience
• Knowledge of products sold at the Profit Center preferred

Qualifications

• Outstanding customer service and communication skills
• Ability to quickly develop comprehensive knowledge of products sold at the Profit Center
• Possess a high level of attention to detail and accuracy
• Ability to build and maintain a positive working relationship with customers, vendors, and co-workers
• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment
• Ability to learn to safely operate a forklift and other material handling equipment in use at the Profit Center
• Ability to learn and operate the computer-related systems used for warehouse operations
• Read, write, speak, and understand English
• Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals

Skills

• Warehouse receiving and material handling experience
• Attention to detail
• Safety awareness
• Customer service
• Communication skills

Benefits

• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k) Retirement cash account with company contributions

Pay

Competitive starting wage

Schedule

Full-time position