Warehouse Delivery Driver

Duties and Responsibilities

• Review and verify orders pulled by the 3PL provider to ensure accuracy prior to loading and delivery.
• Safely load, transport, unload, and deliver products to customer locations in accordance with company standards and delivery schedules.
• Maintain ongoing communication with the Routing Administrator and management team regarding route status, delivery completion, delays, customer concerns, and other operational issues.
• Serve as the primary point of contact for delivery-related matters within the Bay Area market.
• Obtain and submit signed proof of delivery and all required delivery documentation on a daily basis.
• Report product shortages, damages, discrepancies, returns, or unsellable merchandise promptly to management.
• Handle merchandise carefully to ensure products arrive in excellent condition.
• Aid in inventory verification and reconciliation activities to maintain accurate records of products loaded, delivered, and returned.
• Communicate professionally with customers and internal departments regarding delivery issues, order adjustments, inventory concerns, and service requests.
• Provide exceptional customer service during all customer interactions and represent the company in a professional manner.
• Maintain compliance with all company policies, safety procedures, traffic regulations, and applicable state and federal transportation requirements.
• Conduct routine inspections of assigned vehicles and report maintenance or safety concerns immediately.
• Support special projects, inventory counts, and other operational duties as assigned.

Vehicle Maintenance and Safety Responsibilities

• Conduct pre-trip and post-trip vehicle inspections and promptly report any maintenance, mechanical, safety, or operational concerns.
• Maintain the cleanliness and professional appearance of assigned delivery vehicles, including both interior and exterior conditions.
• Monitor vehicle fluid levels, tire condition, lights, and other basic maintenance items to ensure safe operation.
• Cook routine maintenance, repairs, and service appointments with management and approved service providers.
• Maintain accurate vehicle maintenance records, mileage logs, fuel receipts, and inspection documentation as required.
• Immediately report accidents, traffic violations, breakdowns, or safety incidents to management and follow established reporting procedures.
• Operate company vehicles safely and in compliance with all federal, state, and local transportation regulations.
• Ensure vehicles are properly secured and loaded to prevent product damage, inventory loss, or safety hazards during transport.

Qualifications

• High school diploma or equivalent required.
• Valid California Driver's License with a clean driving record and ability to meet company insurance requirements.
• Minimum of 2 years of delivery, route driving, warehouse, logistics, transportation, or customer service experience.
• Ability to safely operate cargo vans, box trucks, and other delivery vehicles as assigned.
• Ability to lift, carry, push, and pull up to 50 pounds on a regular basis and up to 75 pounds with assistance.
• Strong organizational skills and attention to detail with the ability to accurately verify orders, inventory, and delivery documentation.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision while maintaining consistent communication with remote management.
• Proficiency using smartphones, GPS navigation systems, delivery applications, electronic proof-of-delivery systems, and Microsoft Office applications.
• Ability to prioritize tasks, manage time effectively, and adapt to changing delivery schedules and customer needs.