Warehouse & Delivery Associate Lead - Sharon, MA

About the role

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right.

The primary role of the Logistics Lead (LL) involves checking and verifying the accuracy of selecting, packing, weighing, marking, and counting tires for customer orders. The LL provides additional leadership in TireHub Logistics Centers (TLC). The LL is expected to maintain safe driving practices, deliver exceptional customer service, and foster strong customer relationships while representing TireHub professionally. The LL will also operate TireHub vehicles to distribute tires as needed.

Responsibilities

• Distribute tasks including general warehousing, delivery service, and vehicle maintenance; adjust allocations as business needs evolve.
• Route and delegate tasks in a dispatch-like format to Logistics Specialists.
• Load, unload, inspect, and tally tires to and from transport vehicles (trailer trucks/box trucks/delivery vans).
• Complete customer service and warehouse duties.
• Check and verify the accuracy of selecting, packing, weighing, marking, and counting tires for customer orders; ensure tires are in assigned staging areas according to bin locator system and follow TireHub safety standards.
• Operate order pickers, forklifts, pallet jacks, delivery vehicles, and other equipment; ensure safety guidelines are met.
• Participate in and perform required cycle counting, tallying, and marking on inventory control documents, including annual physical inventories.
• Oversee proper unloading, loading, palletizing, and stacking of tires while ensuring safety guidelines are met.
• Communicate a detailed summary daily to leadership covering employee, safety, and operational overview.
• Collect payments from customers on Cash on Delivery (COD) transactions.
• Maintain vehicle cleanliness and good mechanical/physical condition.
• Conduct pre/post-trip vehicle inspections daily and immediately report operational issues or mechanical defects.
• Report driver and vehicle maintenance logs regularly.
• Ensure compliance with all TireHub policies and procedures, as well as Federal Motor Carrier Safety Administration (FMCSA).
• Participate in and maintain ongoing training through in-class, in-person, or computer-based learning modules as assigned.
• Complete other tasks assigned by leadership.

Requirements

• At least 1 year of general work experience.
• Minimum of 2 years of driving history with a valid driver’s license (does not include driver's permit).
• Must be 19 years old.

Required Knowledge, Skills, and Abilities

• Excellent communication and customer service skills with the ability to read, write, and comprehend.
• Experience with general warehousing, including proper placement of received and shipping products.
• Capable of frequent bending, pulling, rolling, twisting, and lifting.
• Ability to multitask in a fast-paced environment.
• Ability to use computer-based programs including an iPad.
• Accurately and efficiently load, unload, and place tires in warehouse and delivery vehicles.
• Work up to 35 feet above ground-level while tethered.
• Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations.
• Work independently and as part of a team.
• Familiarity with Roadnet, GPS, and navigation systems.
• Maintain a TireHub-sponsored forklift certification.
• Maintain a valid driver’s license.

Working Conditions

• Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures).
• Regularly required to stand, walk, kneel, bend, crawl, climb, and balance.
• Spend extended periods of time working on a computer and performing repetitive keyboarding activities.
• May be required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.).
• Specific vision requirements may include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Works and operates equipment in various settings, ranging from non-climate-controlled warehouses to customer locations.
• Extended day, evening, and weekend work (including Saturday) may be required with little to no advanced notice.
• Driving during the night or in inclement weather may be required.
• Must not exceed 400 pounds in weight or 6 feet 3 inches in height to meet physical compatibility with equipment and safety restraints (reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws).

Core Commitments

• Approachable: We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• Adventurous: We readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• Relentless: We tackle our work with energy, deliver on our commitments with enthusiasm, and don’t give up until we get to the end.
• Speedy: Speed is the currency in the tire industry; we commit to a job and get it done fast.

Competencies

• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Manages Ambiguity: Operating effectively even when things are not certain or the way forward is unclear.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences.

Pay

This position has a starting wage of $24.65 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub.

Schedule

Monday through Saturday – fluctuating day shift hours.

Benefits

• Paid weekly on Fridays.
• Premium-free Hubber health insurance.
• TireHub-funded health savings account.
• Additional benefit options including TireHub-paid short/long term disability and life insurance benefits.
• Paid vacation and holidays plus your birthday off.
• Parental leave programs.
• 401k with TireHub match.
• Uniform program.
• Access to tire discounts, perks, and more.