Warehouse Delivery Associate

Position Overview

Ohio Business Machines, a Donnellon McCarthy Enterprises company, is seeking an experienced and customer-focused Warehouse Delivery Associate to join our team in Cleveland. We pride ourselves on delivering exceptional service to our customers while fostering a fun, energetic, and team-oriented work environment.

The ideal candidate will have excellent customer service skills, the ability to communicate effectively, and a positive, can-do attitude. This role involves delivering and picking up office equipment, supplies, and furniture, performing basic setup tasks, and assisting with store operations when not on delivery routes.

Essential Functions

• Perform daily pre-trip inspections using the sureFleet system, reporting any major mechanical issues before departure.
• Safely secure freight with blankets and straps to prevent damage during transit.
• Plan efficient truck loading to align with delivery routes.
• Maintain a delivery log, tracking time and mileage for each stop.
• Communicate proactively with customers, providing updates on estimated arrival times.
• Meet customers on-site, introduce yourself, and inspect the area where equipment will be placed.
• Verify power outlet compatibility before unloading equipment.
• Confirm goods against packing slips and serial numbers to ensure accurate deliveries.
• Obtain signatures from customers and verify equipment meter readings.
• Refuel and clean the truck daily upon returning to the shop.
• Assist with copier setup, furniture assembly, and general retail store tasks.
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and a clean driving record.
• Possess and maintain a valid DOT physical card.
• Ability to read and follow directions, use GPS, and navigate efficiently.
• Experience maintaining simple logs and records.
• Physically capable of lifting items over 100 pounds and operating a stair climber device safely.
• Dependable and able to follow work instructions with minimal supervision.
• Strong communication skills and a customer-focused mindset.
• Professional appearance and adherence to uniform and hygiene standards.
• Prior experience with computers and general office tasks is a plus.

What We Offer

• Major Medical, Dental, and Vision Insurance.
• Life, AD&D, and Disability Insurance.
• Flexible Spending Account (FSA) / Health Savings Account (HSA).
• 401(k) retirement plan with company match.
• Employee Referral Bonus Program.
• A collaborative and supportive team environment with a focus on fun!