Warehouse & Customer Service Team Lead

About Us

Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of industry leading brands including GAL Manufacturing, Hollister-Whitney, Elevator Controls, Courion, BSIS, Bore-Max, Thames Valley Controls, and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.

Requirements

• Minimum high school or GED diploma; associate's degree in business, supply chain, logistics, or a related field would be a plus.
• At least 3 years of experience in a warehouse or customer service focused role
• Previous experience working in the elevator industry is a strong asset
• Ability to coordinate work, establish daily priorities, and provide clear direction to others.
• Strong commitment to customer service, safety, accuracy, and operational execution.
• Familiarity with MRP and ERP systems; experience with Infor VISUAL is a plus.
• Working knowledge of Microsoft Office applications.
• Strong communication, organizational, analytical, and problem-solving skills.
• Ability to work effectively across departments and resolve issues in a timely, professional manner.
• High level of ownership, initiative, reliability, and a continuous improvement mindset.
• Forklift certification or experience is a plus.
• Must have a valid driver’s licence

Duties And Responsibilities