Warehouse Customer Coordinator

About the role

Ryder is seeking Full Time Customer Service Coordinators in Raleigh, NC. Warehouse positions pay weekly, hourly wage of $21.50 per hour. Various warehouse fulfillment specialist roles support distribution across the US.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Captures and processes export orders, fills out export paperwork, generates export labels, maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Qualifications

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Skills

• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems
• Experience operating forklift equipment

Benefits

• On the Job Paid Training
• Medical, Dental, Vision, 401 K
• Paid Time Off
• 401 K offers a company match
• High Valued Stock at 15 %
• Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear Provided
• Safety is Always the First Priority
• State of the Art Equipment and Caring Leadership

Pay

$21.50 per hour

Schedule

Full Time

Benefits

• On the Job Paid Training
• Medical, Dental, Vision, 401 K
• Paid Time Off
• 401 K offers a company match
• High Valued Stock at 15 %
• Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear Provided
• Safety is Always the First Priority
• State of the Art Equipment and Caring Leadership