Warehouse/Counter Sales

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage, stock products to bin locations.
• Verify orders for accuracy and quality at every stage of receiving and shipping process.
• Operate all equipment necessary for material handling such as forklifts, pallet jacks, and other relevant equipment.
• Follow shipping and receiving standard operating procedures (SOP) for both paperwork and electronic systems processes.
• Assist the Branch Manager in executing warehouse standards of safety, maintenance, and cleanliness.
• Organize inventory to meet safety, efficiency, and inventory control standards for storage and transport.
• Ensure SOPs for inventory control are followed so pallets are properly shrink-wrapped, strapped, and banded for storage and transport.
• Provide customer service to customers with a proactive sales approach.
• Properly enter bids, quotes, and orders for customers, managers, and outside sales personnel.
• Take telephone sales and provide information services for customers and outside sales personnel.
• Restock, clean, and organize shelves in the showroom.
• Follow the proper opening and closing procedures.
• Balance cash drawer at the end of the shift.
• Carry out other duties and responsibilities as may be assigned or required.

Qualifications

• High School diploma or equivalent degree.
• Minimum of 2 years of warehouse and/or fulfillment experience or a similar environment.
• 1-3 years of experience in a customer service environment.
• Able to perform basic math skills and reading comprehension.
• Excellent attention to detail with consistent, accurate, and quality work output.
• Must be able to organize and prioritize tasks to maximize productive results.
• Must be able to regularly lift over 75Ibs.

Other Qualifications

• Forklift experience and the ability to obtain forklift certification.
• Experience in the flooring industry is a plus.
• Able to wear work boots and meet the standard of the company’s workplace safety.
• Be able to pass a background check and drug test for pre-employment screening.