Warehouse Coordinator - Day

About the Role

The Logistics Coordinator is responsible for supporting the tracking and updates of domestic transportation shipments, ensuring seamless communication and accuracy in the logistics process.

Responsibilities

• Update systems and reports with tracking updates.
• Ensure all trucks en route have successfully transmitted the Advanced Order File (AOF) and subsequent EDI 215/214 messages.
• Handle order drops for providers not set up with the AOF 215/214 process.
• Review orders transmitted to the hub after 3PL trucks leave the warehouse to ensure error-free receipt.
• Communicate with warehouse, regional team, and carriers to gather updates and provide status reports.
• Track trucks with transportation carriers.
• Submit and monitor all AOF 215 transmissions to the hubs.
• Monitor and track outbound trucks for on-time arrival at hubs.
• Monitor on-time delivery of store transfers to the hubs daily.
• Report to Operations Manager (OM) or Assistant Operations Manager (AOM) if any delays are anticipated.

Qualifications

• High school diploma; College degree preferred.
• Some customer service and call center experience preferred.
• Valid Driver’s license preferred.
• Computer proficiency in the Microsoft Office suite.
• Working knowledge of computer programs and ability to learn new functions/tasks as needed.
• Understanding of general work practices in warehousing and distribution, including order processing, picking, and shipping processes and procedures.
• Flexibility with work hours as needed.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality of customer’s information.
• Willingness to adapt to change and keep an open mind to training.

Skills

• Ability to navigate systems, spreadsheets, and utilize tools for visibility and updates.
• Builds respectful and effective working relationships; collaborates to achieve common goals.
• Strives to meet or exceed internal and external customer standards.
• Demonstrates initiative and takes on increased responsibility.
• Displays integrity, honesty, and consistency between words and actions.
• Ability to multi-task and manage priorities effectively.

Schedule

Consistent regular scheduled attendance is considered an essential function of this job.

Non-Exempt. The associate in this role must perform the above essential duties and responsibilities with or without reasonable accommodation. The incumbent may be asked to perform other duties, and this description is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.