Warehouse Coordinator

Position Summary

The Warehouse Coordinator serves as the primary operational link between the Sales and Warehouse teams, ensuring customer orders are executed accurately and efficiently. This role is responsible for coordinating order fulfillment activities, managing workflow within the warehouse management system (WMS), and facilitating communication between internal stakeholders regarding order status, inventory availability, fulfillment challenges, and shipment priorities.

Key Responsibilities

• Serve as the primary point of contact between Sales and Warehouse Operations for order fulfillment activities.
• Collaborate between Warehouse Operations, Sales and Procurement to speed order fulfillment.
• Coordinate communication regarding order status, inventory availability, fulfillment constraints, and shipping priorities.
• Utilize the Warehouse Management System (WMS) to manage and route sales orders through the fulfillment process.
• Maintain accurate order status information within company systems.
• Assist in prioritizing warehouse activities based on customer requirements and business objectives.
• Cook with inventory, receiving, and shipping teams to support efficient order fulfillment.
• Prepare and distribute operational reports as needed.
• Act as a liaison between departments to promote effective communication and collaboration.

Required Qualifications

• A high school diploma or equivalent.
• Minimum 3 years of experience in a warehouse, distribution, logistics, or supply chain environment.
• Experience working with Warehouse Management Systems (WMS) and order fulfillment processes.
• Understanding of sales order workflows and inventory management principles.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work effectively with employees at all levels of the organization.

Preferred Qualifications

• 5+ years of warehouse, distribution, logistics, or supply chain experience.
• Experience serving in a cross-functional coordination or administrative role supporting warehouse operations.
• Experience working within ERP and Warehouse Management Systems.
• Knowledge of inventory control and order fulfillment best practices.