Warehouse Coordinator
About the role
With reporting responsibilities to the Customer Success Manager or Warehouse Manager, this position is directly responsible for the day to day dock activities, document preparations and filing. May be required to understand customer pricing and when asked must accurately update transactions in the computer database. This position will have daily interaction with the Plastic Express warehouse employees, company and non-company drivers, dispatchers and associates, shipping companies, company vendors and support staff. The Warehouse Coordinator will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and other company management.
Responsibilities and Duties
- Maintaining warehouse shipping, receiving, and delivery files
- Maintain and replenish essential office supplies
- Maintain UPS system and prepare end of day reports
- Answer phones, forward calls and take messages
- Research information when needed
- Maintain inventory by checking for any discrepancies
- Enter location changes provided by warehouse attendants
- Cordinate sample requests and repacks
- Preform cycle counts on customer’s inventory
- Monitor “Open Order” & “No Location” screens to make sure all orders are being updated
- Maintain supply inventory report of essential dunnage materials and/or packaging supplies
- Aid the department managers and supervisors with special assignments
- Receiving: Maintain and monitor delivery appointment log on Plastic Express data base
Notify customer of late truck arrivals and inform/ get approval for OT charges
Maintain an accurate driver’s sign in log and make sure drivers are signing in and out with arrival and departure times
Match and check receivers with documents brought in by company drivers and delivering carriers
Input material counts into system and issue a receiving document and labels to receiving attendant
Notify CSR & management immediately concerning shortages or damaged material. Provide photos of damaged material to customer if necessary
Check freight after labeling to ensure product is labeled correctly
Track daily all receiving activities on the open order report are completed and updated properly
Work with other company team members to arrange receiving appointments and pick-up schedules with carriers and port terminal operations
Notify Warehouse Management of any discrepancies - Shipping: Monitor and maintain the Open Order Report in the Warehouse database
Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution
Contact CSR with any questions on orders
Prepare bill of lading; pick slip, packing slip and address labels if required
Match customers provided documents to Pick Slip and BOL
Issues pick slip, packing slip, and required labels to warehouse staff
Receive pick slip back from warehouse, check for discrepancies and attach to bill of lading and stage in carriers holding file
Documents any extra services on picking slip that are forwarded to the CSR for customer billing
Issue bill of lading to carrier for signature
Scan sign BOL to customer or CSR
Provide photos if necessary to customers on freight loaded on to containers/trailers
Aid in arranging shipments of material
Aid the Warehouse Manager and Operations Manager with special assignments
Notify Warehouse Management of any discrepancies
Qualifications and Skills
- Must be able to safely operate a forklift and must pass site forklift certification
- Must have the ability to think independently and make decisions that are in the company’s best interest
- Must possess excellent interpersonal, communications and organizational skills
- Must be multi-task oriented with the ability to handle many activities simultaneously
- Must be able to work overtime, long hours, weekends and holidays when needed
Qualifications
- Must be able to safely operate a forklift and must pass site forklift certification
- Must have the ability to think independently and make decisions that are in the company’s best interest
- Must possess excellent interpersonal, communications and organizational skills
- Must be multi-task oriented with the ability to handle many activities simultaneously
- Must be able to work overtime, long hours, weekends and holidays when needed
Additional Eligibility Qualifications
- None required for this position
Supervisory Responsibility
This position has no supervisory responsibilities
Work Environment
This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These tasks include, but are not limited to: Must be able to work long hours, weekends and holidays. Must be able to sit for long periods of timeRegularly required to speak and hear. Frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. May require long periods of standing while teaching a class.
Position Type/Expected Hours of Work
This is a full-time position. Days and normal hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Compensation
$19.00 - $23.00 per hour, non-exempt, based on experience.
Travel
Little to no travel is expected for this position.
Benefits and Perks
- Family health benefit packages - after 90 days
- Vacation pay - after 90 days
- Holiday pay - after 90 days
- Company matching 401k retirement program - after 90 days
Environmental Commitment
If you have an interest in working at Plastic Express, please forward your resume including a brief work history. Powered by JazzHR hmGfEbrRs8