Warehouse Coordinator

About the role

The Warehouse Coordinator is responsible for the day-to-day physical and systemic operation of MnP's Dallas Distribution Center and other Forward Stocking Locations in the Americas. Daily tasks include receiving, put-away, picking, packing, staging, and shipping as well as maintaining inventory accuracy in the Warehouse Management System (WMS) and coordinating with other warehouses and service providers in the network. MnP's customers depend on parts availability data to commit to service-level agreements measured in minutes.

The Warehouse Coordinator works both on the floor and on the system and is accountable for the integrity of both. The ideal candidate will be comfortable moving between a web application, a forklift, and a spreadsheet in the same shift. They will treat inventory discrepancies as problems to be investigated and resolved rather than adjusted away, will communicate directly when something is wrong, and will take ownership of their location's performance without waiting to be asked.

This position is a deliberate entry point into MnP's operations leadership track — Warehouse Coordinators who demonstrate strong system discipline, process judgment, and work ethic are the primary pipeline for more senior roles in Warehouse Operations, Technical Services, Inventory Management, Vendor Management, Key Account Management, and other roles as the network grows. In addition, all employees of MnP are expected to demonstrate compatibility with MnP's values. This position is within the Operations department and reports to the Regional Operations Manager.

Responsibilities

• Perform day-to-day warehouse operations, including receiving, put-away, picking, packing, staging, shipping, and returns handling.
• Maintain inventory accuracy in the WMS, ensuring physical stock and system records remain aligned at all times.
• Conduct cycle counts and investigate discrepancies.
• Prepare and verify shipping documentation and customer-required paperwork.
• Handle inventory in accordance with applicable security, compliance, and customer-specific requirements.
• Serve as a Control Tower Coordinator as needed, monitoring shipments in transit, responding to exceptions, and providing status updates to internal stakeholders and customers.
• Support troubleshooting of warehouse technology, including scanning hardware, WMS/TMS issues, and RFID equipment, and escalate unresolved issues appropriately.
• Maintain a clean, organized, safe, and audit-ready facility, including general housekeeping.
• Record non-conformances and service failures and support continuous improvement of site processes.
• Assist and guide other warehouse personnel as the site grows.
• Perform other duties as assigned in support of operational and customer requirements.

Qualifications

• Education: High School Diploma required; Associate degree or higher preferred.
• Warehouse or Transportation Experience: 2 years required; 5 years preferred.
• Mission-Critical Transportation or Critical Parts Experience: None required; 5 years preferred.

Physical Requirements and Working Conditions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

• Regularly lift, carry, push, or pull up to 50 lbs. unassisted; heavier loads with assistance or mechanical aid.
• Frequent standing, walking, bending, stooping, kneeling, reaching, and climbing for extended periods throughout the shift.
• Regular use of hands and fingers to handle materials, operate scanning devices, and use a keyboard.
• Ability to read labels, part numbers, serial numbers, and screens, and to distinguish detail at close range.
• Safe operation of material handling equipment, including pallet jacks and forklifts, where certified.
• Work is performed in a warehouse environment with exposure to varying temperatures, noise, dust, and moving equipment; some administrative work is performed at a desk or workstation.
• Full-time on-site presence is required. Occasional overtime, weekend, holiday, or after-hours availability may be required to support customer service-level commitments and emergency shipments.
• Compliance with all site safety procedures and use of required personal protective equipment (PPE).

Pre-Employment Requirements

Employment in this position is contingent upon successful completion of the following:

• A pre-employment background check conducted in accordance with applicable federal and state law.
• A TSA Security Threat Assessment, as required under 49 CFR Part 1548 for individuals with unescorted access to air cargo. Continued employment is contingent upon maintaining an approved status.
• A valid driver's license in good standing and a satisfactory motor vehicle record review. License and MVR status will be reverified periodically.
• Pre-employment and ongoing drug and alcohol screening in accordance with company policy and applicable regulatory requirements.
• Verification of identity and employment authorization in the United States.