Warehouse Coordinator

Job Summary

Supporting the warehouse management team, drives assignments and priorities to the warehouse team, via “Dashboard” management, and acts as liaison to inside customers via incoming/outgoing phone calls, emails, and/or Jira requests regarding customer orders, shipment information, etc. Monitor and expedite shipments to meet Maharam’s on time performance to our customers.

Essential Functions

• Aid in monitoring inbound email correspondence to the warehouse office
• Create, update, track, and follow up on Jira requests
• Manage and resolve all Past SLA Jira tickets, including research, updates, and coordination with internal teams
• Communicate resolutions, next steps, and status updates through Jira
• Monitor orders that are about to fall out of our on time performance commitments; does what’s necessary to expedite such orders within the warehouse/fulfillment center, to the point of order fulfillment and customer delivery
• Work with the receiving team, as required, to ensure the efficient receipt of materials, and prompt storage to the warehouse and inventory management system
• Coordination with outside 3PL WH
• Perform miscellaneous duties as required

Magnitude and Relationship Reporting

This position reports to the Senior Director Contacts Inside and Outside the Organization This position will routinely have contact with Sales Reps and Coordinators, Yaphank departments including: Sales Reps and Coordinators, Resource Management, QA, Credit, and Client Services, with potential client contact.

Knowledge and Skills

• Superior telephone/e-mail skills
• Confidently handle problem resolution, and setting production/warehouse priorities
• Organized and able to multi task
• Excellent communication skills both written and verbal
• Computer savvy with working knowledge of MS Office including outlook, and Word; and ability to learn DON and various Maharam specific computer functions

Education and Experience

• Minimum 2 years experience preferred in a warehouse or production environment

Who We Hire

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation and Benefits

• Compensation range for this role is $25.00 - $27.00
• Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors
• The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates