Warehouse Coordinator

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other HVAC and refrigeration equipment, along with a full line of aftermarket parts, supplies, and accessories. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and more than 2,000 employees, our vast footprint and e-commerce platform enable us to provide best-in-class service to our customers.

About the role

The Operations Specialist is responsible for resolving inventory, LTL, UPS, and warehouse transfer discrepancies. This role involves:

• Assisting in running and implementing NXTrend reports such as ICZTI, ICRZU, and others
• Participating in and running physical inventories
• Managing factories and LTL/UPS freight claims for the region
• Managing all warehouse transfer exceptions, tracking and managing open orders, warehouse transfers, and purchase orders for assigned locations
• Maintaining and updating inventory records, creating efficient and accurate inventory management procedures, and reconciling inventories to book records
• Coordinating and verifying issues related to damaged, defective, or mis-shipped goods to customers
• Assisting material handlers when inventory discrepancies are identified during picking or other warehouse processes
• Performing cycle counts of inventory or coordinating others to perform cycle counts
• Researching inventory discrepancies and adjusting them with proper documentation and management approval
• Communicating resolution of issues to leadership teams

Requirements

• High School diploma or equivalent is required
• Four (4) years of warehouse or related experience, two of which must be specific to inventory control
• Knowledge of inventory management procedures and general warehousing terminology and practices
• Skills in mathematics and spreadsheets are vital
• Familiarity with warehouse and inventory management systems preferred
• Accuracy and thoroughness with great attention to detail
• Ability to multi-task, be detail-oriented, and work in a fast-paced environment
• Excellent verbal and written communication skills

Qualifications

• Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and encourage others to work safely
• Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
• Teamwork: Ability to work well with others in a group, cooperate with others, offer help when needed, and foster a team climate where members are committed to a common goal
• Problem Solving: Using a systematic and effective approach in analyzing information to develop business solutions to problems
• Initiative: Must be a self-starter and detail-oriented, with the ability to take proactive action at work without being urged; skill in forwarding new ideas or work methods
• Foundational Skills: Ability to understand written material and write using correct spelling, punctuation, and grammar; ability to perform basic arithmetic operations using fractions or decimals
• Knowing Business: Maintain a high level of knowledge of distribution and fulfillment warehouse operations, products, etc.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company Paid Volunteer Time Off