WAREHOUSE COORDINATOR

About the role

Works with internal and external functional teams to successfully execute procedures for receiving shipping orders. Provides operational and administrative support to all departments to meet on-time delivery, product quality, and customer satisfaction goals.

Responsibilities

• Completes Goods Issues for all parts taken from inventory.
• Completes Goods Receipts for all parts being received into inventory.
• Works with other departments to complete return orders for inventory as required.
• Maintains all goods picking records within SAP.
• Supports inventory related transactions within the organization (inventory adjustments, bin location updates, inventory transfers, etc.).
• Interacts daily with engineering, order management, service, assembly, and shipping and receiving to resolve issues and ensure goods are processed in a timely manner.
• Moves inventory to/from assembly line as required/requested.
• Assists in resolving day-to-day issues with other departments.
• Coordinates changes of content or timelines and informs other functional teams where they are affected.
• Ships specified equipment to customers based on requested/promised schedule.
• Creates shipping labels to affix to packed cartons.
• Verifies shipments received according to bills of lading & other records for accuracy/damage.
• Prepares and executes warranty return to suppliers.
• Responsible for the completion of all service return orders.
• Unpacks and examines incoming shipments, rejects damaged items, and records shortages.
• Keeps warehouse areas neat, clean, and organized at all times.
• Operates tier lift truck, uses hand truck, or operates overhead crane to move, convey, or hoist robots, cabinets, and other shipping and receiving and spare parts materials from platform to storage or work area.
• Maintains storage areas and assists verifying warehouse counts are accurate.
• Day‑to‑day inventory control – bin location updates, stocking quantities, warehouse transfers.
• Tags items according to quality procedures.
• Maintains inventory of shipping materials and supplies.
• Participates in Continuous Customer Support (hotline) rotation as required.
• Understands and follows safety regulations and identifies safety concerns.
• Adheres to the Quality System and participates in continual improvement.
• Thrives in a fast‑paced, organized and positive environment.
• Other duties as assigned – participates in meetings as needed.

Requirements

• Fork Truck Operations and Safety certificate.
• Man‑lift training.
• Physical demands: regularly required to talk and hear; frequently required to sit, stand, walk, use hands to type, handle, or manipulate objects; frequently lift and/or move up to 25 lb; occasionally lift and/or move 50 lb or more; specific vision abilities: close vision, color vision, ability to adjust focus.
• Work environment: indoors in a non‑manufacturing shop floor setting; moderate noise level; periodically exposed to varying temperatures as overhead and man doors are opened and closed.
• Education and/or experience: Associate degree and one year of related experience required; or equivalent combination of education and experience.
• Intermediate computer skills (Word, Excel, MS Project, SAP or similar ERP system, Internet, E‑mail) and interpersonal skills.
• Ability to manage multiple priorities and maintain confidentiality.

Skills

• Language skills: ability to read, analyze, and interpret written procedures and general correspondence; respond to common inquiries or complaints from customers and co‑workers; write reports, create database queries, develop general business correspondence, and write procedures; English required; German preferred but not required.
• Mathematical skills: ability to perform basic calculations such as discounts, interest, proportions, percentages, and fractions; develop mathematical formulas and apply basic mathematical operations and concepts to spreadsheets.
• Reasoning ability: ability to define problems, collect data, establish facts, and draw valid conclusions; apply common sense understanding to interpret and carry out instructions furnished in written, oral, diagram, or schedule form; deal with problems involving several concrete variables in standardized situations.
• Supervisory responsibilities: None.