Warehouse Control Center Specialist

Responsibilities

• Drive, steer, monitor and control all intralogistics flows within the warehouse
• Act as the first point of contact for all system and process-related issues within the Control Center environment (e.g., SAP, TMS, or WMS)
• Maintain data integrity and drive supply chain resilience through predictive and proactive problem-solving and technical fluency
• Monitor real-time logistics data, including status updates, to identify and resolve exceptions before they impact service levels
• Translate operational and system processes into process flow documents (e.g. BPMN charts, SOPs) and regularly audit those for changes
• Develop training materials and conduct regular sessions for operational staff to ensure consistent and correct system usage
• Analyze system performance metrics (KPIs) to identify bottlenecks and implement process optimizations or digital automation predictively and proactively
• Audit and maintain the quality of system data across the network to ensure reporting accuracy
• Bridge communications between end-users, key-users, IT development teams, and external partners (suppliers) for system upgrades or customer implementations
• Lead internal projects in order to streamline and optimize the efficiency of processes and systems

Requirements

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related technical field (e.g., Industrial Engineering)
• 3–5 years of progressive experience in logistics, transportation coordination, or warehouse operations, with at least 1–2 years in a system-heavy or "Key User" capacity
• Must be proficient in ERP (SAP S/4HANA preferred), TMS (Oracle, Blue Yonder), or WMS
• Advanced data analysis skills using Power BI, Tableau, or Excel (Pivot Tables, VLOOKUP)
• Familiarity with supply chain visibility tools (e.g., FourKites, Project44)
• Ability to obtain and maintain a valid driver license and passport

Qualifications

• Ability to travel domestically and internationally up to 5%
• Certifications such as Lean Six Sigma, CSCP (Certified Supply Chain Professional) preferred

Benefits

An interesting and ambitious role in a successful international company.

We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Pay

Competitive salary

Schedule

Not specified