Warehouse Clerk

Responsibilities

• Process orders using the warehouse computer applications, verifying and validating all customer information before entering the data
• Create appointments
• Check for nonconformances on orders and appointments and escalate to CSR
• Communicate with customers about appointments
• Serve as back up and assistance on warehouse clerical tasks as requested
• Help with warehouse floor tasks as requested
• Responsible for the front desk and general administrative duties

Requirements

• High school diploma or equivalent
• Good customer service skills; clear speaking voice, good listening skills, ability to clearly communicate with customers, empathy, ability to be persuasive and good follow-up ability
• Computer literate with proficiency in Microsoft Office products and the ability to learn dedicated warehouse software
• Ability to calculate figures and amounts
• Ability to handle multiple competing deadlines at once and make quick decisions

Work Environment/Physical Demands

This position requires work in a warehouse environment with loud noises and changing/challenging climates (hot/cold based on the season). You must be able to bend, grasp, kneel, stand, walk, and lift up to 50 lbs. Much of the time, this position will be sedentary computer-based work, requiring the ability to use the computer, the phone and sit for long periods of time.