Warehouse Clerk

About the role

The Warehouse Clerk, Target is a dual-role position which not only involves standard warehouse duties such as inventory management and order fulfillment, but also includes customer-facing responsibilities, providing direct assistance to customers.

Responsibilities

• Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
• Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
• Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
• Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
• Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
• Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
• Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
• Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
• Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
• Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Requirements

• Previous experience in a warehouse, retail, or customer service role is a plus.
• Excellent communication and interpersonal skills, with a strong customer service mindset.
• Ability to lift and move heavy items (up to 50 lbs.) regularly.
• Strong organizational skills and attention to detail.
• Basic computer skills for inventory management, order processing, and customer transactions.
• Willingness to learn product details and assist with various warehouse operations.

Qualifications

• High school diploma, GED or equivalent
• Forklift Certification or willingness to obtain

Benefits

Benefits start day 1 for full‑time colleagues – no waiting period.

• Professional and Personal Growth: Multiple avenues to grow your career; Training and development programs available; Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness: Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more; Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement: 401(k) retirement plan with company-matching contributions
• Work-Life Balance: Vacation days & sick days; Company-paid holidays & floating holidays; A company mindset that prioritizes health, safety, and flexibility