Warehouse

About the role

Purpose of Position: To ensure the Company’s objectives are met in the areas of loading and unloading freight, and providing direct customer service.

Responsibilities

• Ensure total customer satisfaction through courteous service while performing assigned duties in warehouse as well as assisting customers with the loading and unloading of their merchandise.
• Record all required data when processing a Customer’s pick-up.
• Verification through computer records of merchandise, and location.
• Record all required data when processing a Customer’s pick up and/or return.
• Records the license number, and verifies vehicle model.
• Verify that the customer has no balance, and can safely receive merchandise.
• Thank the customer for their purchase by stating “Thank you for your purchase Mr./Mrs. Customer.”
• Issues, receives and stores material, supplies and equipment according to established procedures and instructions.
• Keeps open communication with management.
• Completes lists and keeps floor current by following Visual Merchandiser’s instruction regarding displays.
• Maintains list of Customer pick-up ensuring every customer gets assisted.
• Completes warehouse closing checklist to ensure everything has properly been closed.
• Responsible for inspecting merchandise received, validating its integrity and accuracy on inventory.
• Perform duties in accordance with Company’s safety rules and operating regulations.
• Reports any break in safety regulations to management.
• Wears proper safety equipment to perform duties according to Company policy.
• Verifies dock gates are secured with safety chain or shut.
• Accepts responsibility for safety and security of all Company property.
• Maintains equipment and work area in clean and orderly condition.
• Maintains records and files in an orderly condition.
• Undertakes and completes other responsibilities as assigned by store management, which may include assisting with customer deliveries outside of the store.
• Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.

Requirements

• Must be able to lift, stoop, bend, push or pull up to 100 pounds.
• Must be able to sit/stand for up to a 10 hour shift.

Benefits

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.