WAREHOUSE ASSOCIATE SPV03

About the Company

At Sally Beauty Holdings, Inc. (SBH), our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers salon-quality products for hair color, hair care, nails, and skin care to retail customers at value prices. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sells professionally branded products intended for use and resale by salons to retail consumers.

About the Role

This role involves efficient picking, packing, handling, and timely movement of product. The primary goal is to move product safely while maximizing productivity. Detailed Standard Operating Procedures exist for tasks including Breakdown, Ecom Full Service, Ecom Indirect, Happy Beauty, Key In, Loading, Packing, Picking, Returns, Stores, Cleaning, and Batching.

Responsibilities

• Package and ship products to stores, salons, or direct to customers.
• Work within various warehouse lanes, including Hospital QA Lane, Packing Lane, Store Sorting, UPS Line, Wrap Stage, and loading.
• Complete Special Projects such as the deal break process or breaking down product deal packages into components.
• Process returns through the warehouse, inspecting returned product for piece count, damage, and accuracy against accompanying paperwork.
• Ensure all work is done accurately to maintain optimal customer service.
• Maintain a safe work environment, perform job functions safely, and report potential hazards or property damage to leadership.
• Maintain good housekeeping and productivity standards based on assigned tasks.

Requirements

• High school diploma or equivalent.
• Prior distribution/warehouse experience preferred.
• Basic computer skills.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment with adaptability to change and interruptions.
• Ability to work with limited supervision.

Skills & Competencies

• Passionate Learner: Actively seeks to learn, asks questions, applies feedback, and completes assigned learning.
• Flexible & Agile Adapter: Open to change, works well with minimal direction, remains calm under pressure.
• Talent Builder: Shares knowledge, includes others in problem-solving, acknowledges and motivates peers.
• Effective Communicator: Articulates information clearly, self-aware of communication impact, engages others through listening and questioning.
• Team Builder: Collaborates well, acts humbly as part of a team, and values inclusion.
• Customer Focused Partner: Understands customer needs, values customer impact, and maintains high customer service standards.
• Strategic Thinker: Brings new ideas to the team, supports strategic plans, and drives improvements.
• Big Picture Thinker: Understands team operations and the impact of decisions on other teams.
• Results Driver: Maintains high work standards, manages time effectively, self-motivated, and demonstrates grit.
• Problem Solver & Decision Maker: Uses relevant information to make decisions, solves problems collaboratively, and exercises good judgment.

Working Conditions & Physical Requirements

The work environment involves everyday risks or discomforts typical of a warehouse, including safe work practices with light to heavy equipment (e.g., forklifts, pallet jacks), avoidance of trips and falls, and observance of fire regulations. Exposure to occasional fumes, odors, and temperature fluctuations (25°F to 105°F) is possible.

• Repetitive lifting of cartons weighing 10 to 55 pounds.
• Standing/walking for 6 to 12 hours per day.
• Climbing up and down stairs and ladders.
• Performing tasks across warehouse functions, including receiving, put away, picking, packing, cycle counting, order checking, and shipping.