Warehouse Associate - Receiving Dept.

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike.

Why This Role Matters

The Warehouse Associate – Receiving Department is the first checkpoint for every product that enters the branch — and the first line of defense for inventory accuracy across the entire operation. You confirm that what a vendor shipped is what Shepherd actually ordered, in the right quantity and the right condition, before it enters inventory. When receiving is done right, the shipping team pulls orders that are actually there, the counter has stock it can trust, and fill rates hold. When it is not, the error hides in a bin until a customer's order comes up short.

Key Outcomes

• Inbound Receipt & Verification
  • Unload inbound freight safely and inspect every shipment for damage, shortage, or error at the point of delivery
  • Verify received product against the packing slip and purchase order — right item, right quantity, right condition — before it enters inventory
  • Record receiving transactions accurately and promptly in the warehouse management system
  • Coordinate with purchasing on receiving discrepancies so they are resolved, not just noted
  • Prioritize time-critical and backordered inbound freight so waiting orders keep moving
• Discrepancy & OS&D Handling
  • Document all overages, shortages, and damages (OS&D) clearly and immediately — with the detail purchasing needs to act
  • Resolve inbound discrepancies before the product is received into inventory, not after it has been put away
  • Treat every receiving discrepancy as a signal, not an inconvenience — flag recurring vendor or carrier problems to the Warehouse Manager for root cause review
  • Set aside and clearly tag freight that cannot be verified, rather than guessing it into inventory
• Put-Away & Inventory Integrity
  • Put received product away accurately to the correct bin locations so it is pickable the same shift it arrives
  • Confirm bin locations are current and report location discrepancies before they cause pick errors downstream
  • Handle inbound returns (RMAs) and vendor credits per Shepherd standards, keeping the receiving area clear of unresolved product
  • Protect the accuracy of the count — receiving is where inventory integrity starts
• Equipment, Safety & Facility
  • Operate pallet jacks, hand trucks, and receiving equipment safely and in compliance with Shepherd standards
  • Conduct pre-shift equipment checks and report maintenance needs before they become failures
  • Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately
• Continuous Improvement
  • Surface workflow friction, recurring receiving errors, or put-away inefficiencies to the Warehouse Manager
  • Cross-train on shipping and warehouse floor functions to build team flexibility
  • Support onboarding of new receiving team members by modeling accuracy standards and Shepherd values

What Success Looks Like – After 90 Days

• Inbound freight is received accurately — verified against the packing slip and PO — every shift
• Overages, shortages, and damages are documented and resolved the same day they occur, before product enters inventory
• Received product is put away to correct bin locations and is pickable the shift it arrives
• The receiving dock is organized, hazards are addressed, and equipment is maintained every shift
• You have surfaced at least one meaningful improvement — a verification habit, a put-away sequence, a recurring vendor catch — in your first 90 days
• Shipping and counter sales can trust that the inventory they pull from is actually there

Who Thrives Here

• You take ownership of accuracy without being reminded — you do not receive something into inventory you are not sure about
• You pay attention when the freight is stacking up, especially on the details others rush past
• You treat the receiving dock like a quality checkpoint, not just an unloading zone
• You communicate clearly and directly — with your team, with purchasing, with shipping
• You stay steady when deliveries pile up and priorities shift
• You care about the work being right, not just done
• You want to be part of a team that notices when you do the job well

Qualifications & Requirements

• High school diploma or equivalent required
• Prior receiving, warehouse, or fulfillment experience preferred; motivated entry-level candidates will be considered
• Forklift or pallet jack certification required or ability to obtain within 30 days of hire
• Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred
• Ability to lift up to 60 lbs. regularly and stand for extended periods
• Ability to successfully complete pre-employment screening requirements

Compensation Details

The expected pay rate for this position is starting between $20.00 – $22.00 per hour, depending on experience.