Warehouse Associate (Driver Flex)

About the Role

We're hiring a Warehouse Associate (Flex Driver) to join Ridwell's operations team in Puyallup, WA. This role supports day-to-day warehouse operations while occasionally driving company vehicles to complete member pickups. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment. They're a team player who takes initiative, finds creative solutions to problems, and is motivated to raise the bar on how we bring Ridwell's mission to life every day.

Pay

• $22/hour when working in the warehouse; $26.50/hour when driving
• Guaranteed tenure-based wage increases at six months ($.50), and one year ($1.00)

Schedule

Wednesdays required, but otherwise relatively flexible. Typically 4 x 10-hour shifts.

Our Values

• Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision
• We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo—always making our service, experience, and company better
• We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact
• Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important
• We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal

Job Duties

• Load and unload items into and out of company vehicles safely and efficiently
• Open, empty, and sort the contents of cotton drawstring bags into larger containers with care and attention to detail to support reuse and recycling
• Prepare shipments by loading boxes into trucks and organizing materials for transport
• Work safely outdoors in all weather and temperature conditions
• Follow all company policies and safety procedures
• Drive company vehicles (primarily high-roof cargo vans) to complete member pickups, bin deliveries, and other service needs as needed to support daily operations
• Use smartphone tools (GPS, Ridwell Fleet app, communication tools) to manage routes, pickups, and deliveries
• Report discrepancies and communicate route timing issues to Fleet Support in a timely manner
• Flex into extra stops when needed to support the team and help keep daily operations on track
• Deliver bins and bags to new members and explain Ridwell's service during onboarding
• Provide excellent customer service to members and colleagues
• Work collaboratively with warehouse and operations teammates to identify issues, solve problems, and find creative ways to keep work moving efficiently
• Maintain an organized, clean, and safe warehouse and work environment
• Other duties as assigned to support warehouse and driving operations

Job Requirements

• Must be able to read and follow written or oral instructions in English
• Ability to multi-task in a fast-paced environment
• Must own and be able to use a smartphone and Google or Apple maps
• Ability to be on your feet or on a van route all day
• Ability to communicate effectively digitally over text message and email
• Must be 21 years or older with a valid CA driver's license and be able to stand/walk for extended periods of time, frequently push, pull, squat, bend and reach, and lift up to 49 lbs, with or without reasonable accommodation
• High school, GED, or equivalent diploma
• Must be available to work Monday and Wednesday and as needed
• Must pass a background and motor vehicle history check if offered the position

Benefits

• Medical, Vision, and Dental plans available with $0 monthly premium costs, with buy-up options available
• Voluntary Life and AD&D for self and spouse/domestic partner
• Voluntary Short-Term and Long-Term Disability insurance
• 401(k)
• Paid Time Off
• Sick leave
• Monthly Cell Phone Reimbursement
• Paid Holidays: 9 paid days per year
• Paid parental leave
• Commuter Benefits for parking and/or transit
• Employee Assistance Program (EAP) provides 4 counseling sessions per incident for common challenges such as relationship, family issues, stress, anxiety, and other life challenges
• Employee Discount on Ridwell Membership