Warehouse Associate
Move the inventory behind a $1Billion+ e-commerce brand's daily shipments. Every pallet staged, every bundle built, and every return reboxed goes out accurate because you managed it.
About the Role
Puffy, a market-leading, nine-figure D2C brand and Top 5 US mattress brand with over $1 billion in sales, is hiring a Warehouse Associate to own the full cycle of warehouse operations out of our North Hollywood facility. This role covers receiving, inventory, order fulfillment, staging, and shipping, reporting directly to the Warehouse Manager. The role exists to keep accurate product moving at the pace the daily production pull demands, building the count discipline and clean WMS records that let the rest of operations rely on what is on hand without stopping to recount it.
Responsibilities
- Operate sit-down and stand-up forklifts, pallet jacks, and hand trucks across the full floor.
- Pick, pack, and stage to daily quota and accuracy target.
- Verify incoming shipments against purchase orders and raise discrepancies directly.
- Assemble promo bundles and rebox returned product to established procedure.
- Own cycle counts, FIFO stock rotation, and putaway accuracy.
- Run the RF scanning and WMS transactions that feed the daily production pulls.
- Maintain accuracy in receiving verification, powered equipment operation, order fulfillment, bundle assembly, and returns processing.
- Inspect returned product before it goes back on the shelf.
- Hold the accuracy standard on every count you sign off on, from receiving inspection through cycle counts.
- Report discrepancies against purchase orders directly to the Warehouse Manager.
Requirements
- 1+ year of warehouse experience (picking, packing, staging, shipping/receiving) or minimum 6 months with demonstrated forklift proficiency.
- Forklift certification OR verifiable sit-down/stand-up forklift operating experience.
- Familiarity with RF scanners and warehouse management systems (SAP, Oracle, Manhattan, or similar).
- Working knowledge of OSHA-aligned safety practices: proper lifting technique, PPE use, hazard awareness.
- Ability to lift 50 lbs repeatedly, stand for full 8-hour shifts, and work in non-climate-controlled environments.
- Strong reliability and attendance record.
- Basic math and counting accuracy.
- High school diploma or equivalent.
Nice to Have
- Experience with Bendi/Flexi articulating forklifts.
- Familiarity with electric and propane-powered equipment.
- Prior experience with returns processing or bundle/kit assembly.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Generous Paid Time Off (PTO) + US public holidays.
- 401(k) with company match.
- Free Puffy mattress after 6 months.
- $1,000 Puffy/Halo Board store credit after 1 year.
- Puffy product discount up to 50%.
- Up to $5,000 annual learning budget for courses and certifications.
- Eligibility for selection to the Leaders Club, featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats.
- Eligibility for nomination as 'We Are' Champion of the Month, with gift vouchers and company-wide recognition.
Pay
Total Annual Package: Up to USD $58,568 + comprehensive benefits (Base salary + monthly performance bonus of up to 10% of base). Base: $21.00 – $23.50 USD/hour. Annual salary review every January.
Schedule
Full-time, on-site in North Hollywood, CA. Non-climate-controlled environment with 8-hour shifts.
Company Culture
The Puffy DNA:
- Restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor, regardless of their size.
- Be the Owner: Accountable for results, not activity.
- Execute with Urgency: Make thoughtful decisions quickly and act decisively.
- Demand Excellence: Solve the hard problems that others can't.
- Be AI-First: Daily multi-turn AI conversations challenge your assumptions.
- Go All-In: Rally as one team to cross the finish line when the mission demands it.