Warehouse Associate

Essential Duties & Responsibilities

• Ensure open communication with sales, quality control, inventory control, and customer service while efficiently using emails and other communication methods.
• Cook with customer service for product availability and inform them of any changes in orders.
• Utilize sales order status reports to prioritize shipments and review non-shipped, reverse confirmations.
• Picking products for sales, transfers, and replenishment orders utilizing a scan gun.
• Routing sales orders for collect accounts using portals, monitoring and updating shipment loads, and updating carrier information as assigned.
• Organizing and preparing daily shipments by designated docking areas to ensure efficient loading.
• Utilizing a scanning device to capture images of packing slips for relevant customers.
• Loading and unloading trucks and containers.
• Use the TMS bid board to assign carriers and create the bill of ladings.
• Prepare bills of lading for customers using D365 and organize files in folders in a shared drive.
• Maintain accurate information in the logistics calendar, scheduled deliveries, and pickups.
• Work with multiple departments to validate overages, shortages, and damages for shipments and maintain OS&D Smartsheet.
• Collaborate with multiple departments to return products, process RMA, and file freight claims to maintain claims in D365 using “All Cases” annotated in tracking notes in D365.

Required Qualifications

• Education: High School or Equivalent Required.
• Experience: Minimum 1-2 years of previous clerical experience.
• Specialized knowledge: using a computer, internet, routing portals websites, routing software.

Safety Responsibilities

• Follow all company safety policies and procedures.
• Participate in required safety training.
• Report unsafe conditions, near misses, and incidents promptly.