Warehouse Associate

About the role

The Warehouse Associate will process and fulfill orders, accept incoming shipments, and oversee the general organization of the warehouse.

Responsibilities

• Enter purchase order data in the inventory control system that was received through phone sales or incoming requisitions.
• Pull orders and load them into the customers' vehicles or prepare the shipping paperwork for UPS or LTL shipments.
• Stock shelves, racks, cases, bins, and tables with new or transferred stock, using a forklift.
• Take inventory or examine stock to identify items to be reordered or replenished.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Verify material is received and supply necessary data to accounting or other appropriate department for payment and recordkeeping.
• Keep records of incoming and out-going orders, as well as the use or damage of stock or stock-handling equipment.
• Receive and record all deliveries according to policy.
• Examine and inspect stock items for damages or defects, reporting any damage to a supervisor.
• Record damaged or defective items and return them to vendors.
• Store items in an orderly and accessible manner in warehouses, stockrooms, storage yards, or other areas.
• Answer customers' questions and advise customers on stock selection.
• Address complaints related to orders and notify a supervisor of any shipping or receiving issues.
• Create and issue sales quotes daily.
• Perform all other duties as assigned.
• This position does not require any supervisory responsibilities.

Requirements

• High school diploma or general education degree (GED) required
• Valid forklift certification required
• No prior experience is required, but warehouse, order pulling, or customer service experience is preferred
• Basic understanding of warehouse policies and procedures
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Excellent interpersonal and customer service skills

Talents

• Time Management
• Problem Solving
• Computer Literacy
• Asking Questions
• Self- Discipline