Warehouse Associate

Responsibilities

• Receives, processes, and stores incoming product shipments quickly and accurately.
• Inspects shipments and notes damages or shortages on trucking company delivery documents; initiates freight claim procedures when necessary.
• Checks incoming delivery contents against the packing list to verify accurate and full delivery.
• Prepares receiving reports and notes any shortages, damages, or overages; promptly reports discrepancies to supervisors.
• Verifies vendor part number and Johnstone stock number for all incoming products.
• Determines proper bin number and/or location of incoming products and stores them accordingly.
• Selects products from inventory to fill customer orders.
• Prepares, packs, scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g., hazardous materials).
• Ensures packaging is sufficient to avoid damage.
• Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests, and other necessary documents.
• Loads delivery vehicles and assists customers with will-call pickups.
• Processes customer returns; ensures returns are in sellable condition per company policy.
• Verifies that warranty paperwork has been properly and neatly filled out; initiates warranty return process and stages product in warranty area.
• Performs periodic cycle counting on assigned items to maintain accurate inventory records; verifies actual counts against computerized records and investigates discrepancies.
• Ensures safety by maintaining cleanliness of the warehouse and keeping aisles free of potential hazards; reports unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures.
• Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Wears protective equipment according to company policies and procedures.
• Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.
• Maintains required hazardous materials, forklift, and other internal and external certifications.

Requirements

• High School Diploma / GED required OR equivalent combination of education and experience.
• Valid Driver’s License with a clean driving record.

Skills

• Basic computer skills, including inventory management systems and office software (e.g., email programs, internet browsers).
• Basic math skills sufficient for inventory management (addition, subtraction, multiplication, division).
• Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers.
• Adequate physical strength and stamina to repeatedly lift, carry, move, and set down up to 75 pounds.
• Skill in operating heavy equipment, including delivery vehicles, forklifts, pallet jacks, and order pickers.
• Strict attention to detail.