Warehouse Associate

Key Responsibilities

• Purchasing & Order Management
  • Place on demand, and scheduled orders, and time-sensitive needs such as same-day requests.
  • Monitor and follow up on outstanding, partially received, or pending purchase orders in Service Titan.
  • Itemize and line out as many purchase orders as possible for better tracking and clarity.
  • Proactively contact vendors to obtain missing part numbers and relay them to the Leadership Team for Service Titan updates.
  • Daily review and ordering of Hoffmann consumable inventory to ensure adequate stock levels.
  • Maintain inventory levels for kanban inventory system.
  • Correctly receive and stage materials or equipment while following the Hoffmann Brothers standard operating procedures.
• Warehouse & Equipment Oversight
  • Oversee the check-in/check-out process for all warehouse tools and equipment.
  • Verify the condition and completeness of all tools returned and maintain tool accountability.
  • Conduct a weekly review of missing or checked-out tools (every Friday).
  • Assist with electronic receiving of goods and materials.
  • Assist with temporary heating and cooling equipment sign-outs.
  • Serve as point of contact for trash service coordination.
  • Notify Leadership Team of needed repairs or damage to warehouse equipment (e.g., forklift, scissor lift).
  • Maintain clean working spaces.
  • Maintain clean vehicle and adhere to Hoffmann Brothers fleet policies.
• Communication & Support
  • Answer incoming calls as the first point of contact, maintaining the highest answered call percentage.
  • Provide outstanding customer service by responding to counter requests and supporting Field Pros over the phone.
  • Provide assistance with support in the field if deliveries are needed along with additional support on jobs during installation.
  • Assist with monitoring and maintaining the warehouse email inbox.
  • Work closely with Internal Operations and Field Managers for job coordination.
• Safety
  • Must consider safety one's primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of OSHA requirements.

Requirements

• Regularly and routinely required to sit, stand, squat, kneel, walk, stoop, use hands to finger, handle controls, hear, and talk.
• Frequently required to reach with hands and arms.
• Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces.
• Must regularly lift and/or move 50lbs and up because the equipment being used can be heavy and cumbersome.
• Specific vision abilities required include close vision and the ability to adjust focus.
• Work environment can vary depending on the season and scope of work - required to work outdoors throughout the seasons.
• Work environment will subject employees to continual interruptions and changing priorities.
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

Benefits

• Hourly Pay Rate $20.00-$23.00, some flexibility for exceptional candidates
• Health, dental, & vision insurance premiums for the employee and any eligible family members.
• Competitive 401K Retirement program (HB contributes up to 10%!!)
• 15 Paid Time Off Days
• 9 paid holidays
• Referral Program
• Employee Discounts plus Friends & Family Discounts
• We believe in promoting from within and there are many areas to advance in our company