Warehouse Associate

About the role

Warehouse Associates perform an array of duties including receiving and processing incoming stock and materials, picking and filling orders, packing, and shipping orders. Positions include Kitting/Packing Associate, Packing Associate, Shipping Associate, Pull / Put-Away Associate, Put Wall Associate, Receiving Associate, Replenishment Associate, and Inventory Control Associate, each with specific responsibilities in order fulfillment, inventory management, and warehouse operations.

Responsibilities

• Receive and process incoming stock and materials.
• Pick and fill customer orders by means of scale or hand count.
• Pack customer orders in preparation for shipping to customers via UPS, FedEx, DHL, or other freight carriers.
• Tender packages through the CLS shipping station to ship via FedEx, UPS, DHL, or other carriers; arrange boxes on pallets, wrap pallets, write bills of lading, and coordinate LTL carrier pickups.
• Pull product from various warehouse locations to fulfill orders and return remaining material to designated locations.
• Pull customer line-item parts from specified put wall area bins, organize parts on a cart, and deliver to packing associates.
• Unload, unpack, and upload inbound vendor shipments into the company’s system; verify product and resolve discrepancies with buyers or quality departments.
• Restock the warehouse pick module by pulling inventory from bulk areas, scanning items into totes, and sending totes to the pick module via conveyor.
• Investigate missing inventory, verify bin counts quarterly, justify inventory adjustments, and complete work orders; assist in resolving shipment count discrepancies for the Quality Department.
• Fill customer orders by picking, scale counting, packing, or shipping material.
• Generate labels and mark materials with identifying information.
• Prepare parcels for shipment in accordance with company and customer specifications to prevent damage and ensure accurate identification.
• Work efficiently to promote handling and minimize waste.
• Participate in company-sponsored training and process improvement activities.
• Comply with company policies and the Quality Management System.
• Maintain a clean, safe, and organized work area.

Requirements

• High school diploma or GED, or one to three months related experience and/or training, or equivalent combination of education and experience.
• Must be a U.S. Person as defined by ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee).
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write simple correspondence and use basic computer skills.
• Ability to perform basic math (add, subtract, multiply, divide) using whole numbers, fractions, and decimals.
• Good interpersonal and communication skills; problem-solving ability; team player mentality.
• Strong organizational and time-management skills; attention to detail; adaptability; dependability.
• Ability to learn and perform multiple tasks in a fast-paced team environment and work independently and safely.
• Position may require operating motor vehicles such as turret trucks, forklifts, or packing machines; on-the-job training and certifications provided.

Physical Requirements

Frequent standing, sitting, reading, writing, typing, and use of computers, copy machines, telephones, and written/oral communication. Must be mobile in a standard warehouse environment, able to lift, carry, push, and pull materials up to 50 pounds (and heavier with proper equipment). Positions require bending, stooping, kneeling, reaching, climbing, and finger dexterity for keyboard/calculator use. Vision and hearing sufficient to read printed materials, computer screens, and communicate in person or over the phone/radio.

Working Conditions

The noise level is usually moderate. The position involves exposure to large moving equipment including motorized pallet jacks, forklifts, lift trucks, and conveyor belts. The facility is climate-controlled with both air conditioning and heat.