Warehouse Associate

About the Role

Warehouse Associates perform a variety of duties including receiving and processing incoming stock, picking and filling orders, packing, and shipping. Specific roles within the warehouse include:

• Kitting/Packing Associate: Fills customer orders by scale or hand count and packs orders for shipping. May also perform receiving, picking, and shipping duties.
• Packing Associate: Packs customer orders for shipping via UPS, FedEx, or other freight carriers. May also assist with receiving, picking, and shipping.
• Shipping Associate: Tenders packages through the CLS shipping station for FedEx, UPS, DHL, or other carriers. Handles LTL shipping, including pallet arrangement, wrapping, bill of lading preparation, and carrier coordination.
• Pull/Put-Away Associate: Pulls products to fulfill orders and returns excess inventory to warehouse locations. Also responsible for put-away of incoming stock.
• Put Wall Associate: Pulls line-item parts from put wall bins, organizes items on a cart, and delivers them to packing associates.
• Receiving Associate: Unloads, unpacks, and uploads inbound vendor shipments into the system. Verifies product counts and reports discrepancies to buyers or quality departments.
• Replenishment Associate: Restocks the warehouse pick module by pulling inventory from bulk storage, scanning items into totes, and sending them via conveyor.
• Inventory Control Associate: Investigates missing inventory, verifies bin accuracy quarterly, justifies inventory adjustments, and assists with shipment discrepancy investigations.

Responsibilities

• Fill customer orders by picking, scale counting, packing, or shipping materials.
• Generate labels for product identification and mark materials with relevant information.
• Prepare parcels for shipment according to specifications to prevent damage and ensure accurate identification.
• Work efficiently to minimize waste and maintain a clean, safe, and organized workspace.
• Participate in training and process improvement activities.
• Comply with all company policies, including those outlined in the Warehouse Orientation Packet.
• Adhere to the company’s Quality Management System requirements.
• Operate motor vehicles such as turret trucks, waves, forklifts, or packing machines (training and certification provided).
• Perform other duties as assigned.

Requirements

• High school diploma or GED, or equivalent combination of education and experience (1–3 months related experience/training). Prior warehouse experience preferred but not required.
• Must be a U.S. Person as defined by ITAR (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee).
• Ability to report to the assigned office location during scheduled in-office workdays.
• Ability to read, interpret, and write simple correspondence (e.g., safety rules, operating instructions, procedure manuals).
• Proficiency with electronic devices such as barcode scanners for material handling.
• Basic computer skills and ability to perform arithmetic operations (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
• Strong interpersonal, communication, and problem-solving skills.
• Good organizational and time-management abilities.
• Attention to detail, adaptability, dependability, and ability to learn multiple tasks in a fast-paced team environment.
• Ability to work independently and safely.

Physical Requirements

• Frequent standing, sitting, reading, writing, typing, and using computers, copy machines, and telephones.
• Mobility to work in a warehouse setting, including bending, stooping, kneeling, reaching, and climbing.
• Ability to lift, carry, push, or pull materials/objects up to 50 pounds (heavier weights with proper equipment).
• Finger dexterity for data entry using keyboards or calculators.
• Vision to read printed materials and computer screens; hearing and speech for in-person and telephone communication.

Working Conditions

• Moderate noise levels in the warehouse environment.
• Exposure to large moving equipment, including forklifts, pallet jacks, lift trucks, and conveyor belts.
• Facility is equipped with air conditioning and heating.