Warehouse Associate

About the role

First Supply, a fifth‑generation family‑owned company serving the Upper Midwest for over 125 years, is seeking a Warehouse Associate. In this role you will fill, package, and ship orders promptly to delight customers while ensuring product is received and handled correctly throughout its lifecycle through appropriate scheduling, communication, and procedures. The warehouse team plays an important role in First Supply’s success and has a passion for customer service.

First Supply® is a leading main‑channel wholesale distributor offering an extensive line of products and services to industrial customers and building contractors. Headquartered in Madison, Wisconsin, the company employs more than 700 people across 29 facilities in Wisconsin, Minnesota, Iowa, Illinois, and Michigan, and operates 18 Kitchen & Bath stores under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store brands.

Responsibilities

• Using a radio‑frequency gun (RF) fills, packages and ships orders in a timely and accurate manner.
• Process incoming product in a timely and accurate manner, checking for damaged products.
• Understand and be able to determine the status of an order at any given time.
• Answer the telephone politely and promptly; respond to questions correctly, take accurate messages, or refer calls to the appropriate person.
• Follow tag and hold procedures for all incoming shipments and keep the hold area clear and accessible.
• Follow any special instructions pertaining to an order.
• Point out any quality or inventory discrepancy issues to the Warehouse Manager or Inventory Control Specialist.
• Label outbound material with the appropriate shipping label.
• Ensure documents/systems match actual quantities/items picked.
• Keep the warehouse area clean and organized.
• Follow all safety procedures.

Qualifications

• Good computer knowledge and skills, with the ability to learn First Supply LLC’s business system.
• Strong organizational skills related to managing paperwork and time.
• Ability to work in a fast‑paced environment with multiple interruptions.
• Experience with handheld RF units (preferred).
• Ability to lift and carry up to 50 pounds.