Warehouse Associate

Position Summary

As a Warehouse Employee at Crimson Cup Coffee & Tea, you will support both the Packaging and Shipping/Receiving functions within our coffee roasting facility. This role includes packaging roasted coffee, fulfilling and shipping customer orders, maintaining inventory accuracy, performing quality audits, and upholding cleanliness standards in a food-grade environment.

Packaging

• Package roasted coffee and related products in conformance with Company and regulatory standards.
• Execute workorders as assigned by the Warehouse Lead or Supervisor.
• Enter packaging data into the NetSuite system as required by product classification.
• Perform routine quality audits to ensure packaging accuracy, seal integrity, and product presentation.
• Adhere to all food safety and regulatory protocols.
• Meet packaging key performance indicators (KPIs) and quality standards.

Shipping & Receiving

• Receive, inspect, and store incoming shipments.
• Pick, pack, and prepare customer orders for shipment.
• Load and unload delivery trucks in accordance with safety procedures.
• Conduct quality audits of outbound shipments to verify order accuracy, packaging condition, and labeling.
• Meet shipping/receiving KPIs.

Inventory & Systems

• Follow inventory processes including FIFO (First In, First Out).
• Assist with cycle counts and inventory accuracy as assigned.
• Record inventory movements in warehouse systems when applicable.
• Organize and store items in an orderly and accessible manner.

Sanitation & Facility Maintenance

• Maintain cleanliness of workstations, equipment, shared spaces, and warehouse areas.
• Follow all sanitation and GMP protocols to ensure a food-grade environment.
• Support pest control and contamination prevention efforts.
• Perform cleanliness audits to ensure compliance with sanitation standards.
• Maintain supplies and report maintenance needs.

Qualifications

• High School Diploma or working toward completion.
• Strong work ethic and urgency for same-day/next-day fulfillment.
• Excellent attention to detail and quality.
• Strong teamwork and communication skills.
• Ability to read and process pick lists, roast reports, and customer orders.
• Ability to stand, walk, bend, and lift up to 50 lbs throughout the workday.
• Good hand dexterity and ability to reach above/below shoulder height.
• Experience in food processing or warehouse environments preferred.
• Forklift experience a plus (if within classification).
• Customer-focused mindset and pride in product quality.

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Health savings account (HSA)
• Life insurance
• Paid time off and holiday pay
• Employee discounts on coffee and merchandise
• Free daily coffee & tea drinks
• Referral bonuses
• Opportunities for cross-training and advancement (as permitted by union agreement)

Reports To: Operations Supervisor • Job Type: Full-Time • Schedule: Monday – Friday, 7:00am – 3:30pm OR 8:00am - 4:30pm; Overtime Possible • Compensation: $20.48/hr