Warehouse Associate

About Creative Realities Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy, and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Heath Care, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments. Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Visit www.CRI.com for our full story.

About the role

The Warehouse Technician is responsible for Configuration and Logistics. Assist in readying digital signage player software, applications and systems for use and deployment by the technical delivery teams in the field. Reporting to the Warehouse Operations Manager, the Warehouse Technician will also assist in Shipping and Receiving, and general Warehouse duties.

Responsibilities

• Device Configuration: Assist in configuration and customize hardware devices, including computers, tablets, and other technology equipment, to meet client requirements and specifications.
• Quality Assurance: Assist in thorough testing and quality assurance checks on configured devices to ensure they meet performance standards and are free from defects.
• Troubleshooting: Diagnose and resolve hardware and software issues during the configuration and imaging process.
• Documentation: Assist in maintaining detailed records of configurations, imaging processes, and troubleshooting procedures.
• Project Manager Communication: Collaborate with project managers to gather configuration requirements and provide updates on project progress.
• Software Updates: Keep up to date with software releases and updates, ensuring that imaged devices have the latest software versions and security patches.
• Inspection: Collaborate with clients to gather configuration requirements and provide updates on project progress.