Warehouse Associate

Reports to: Warehouse Manager. FLSA: Non‑Exempt. Role: Team Member.

About the Role

The Warehouse Associate will be responsible for the completion of daily tasks within the Food Hub. Daily tasks will include picking orders, loading/unloading trucks, maintaining inventory accuracy, receiving products and other essential duties. Accuracy, efficiency, and professionalism are vital to the success of this position and for the company.

Responsibilities

• Pick and package orders and facilitate pick‑up or delivery of orders.
• Load and unload trucks, including using a Cornerstones vehicle (large non‑CDL box truck) for pick‑ups and deliveries.
• Receive and inspect food and non‑food items destined for food assistance providers; stock racks.
• Weigh in and weigh out food and non‑food items and maintain proper record keeping using the warehouse inventory system.
• Ensure all items are handled, stored, and distributed in a safe and sanitary manner per ServSafe Food Handler certification and Public Health Department requirements.
• Check, restock and rotate inventory, inspect for damage, and verify counts.
• Maintain areas by keeping them clean, neat, and orderly; complete daily warehouse sanitation logs.
• Safely operate warehouse equipment and follow all safety rules and procedures; complete equipment checklists.
• Maintain familiarity with Food Hub inventory, locations, and priorities regarding incoming orders.
• Enter overages and shortages into the warehouse management system in a timely and efficient manner.
• Work independently in a fast‑paced, dynamic environment while maintaining the highest standards of customer service and professionalism.
• Attend meetings and trainings related to advancing the mission of the Food Hub.
• Act as an ambassador of the Food Hub when interacting with volunteers, donors, potential donors, and strategic partner/collaborator agencies.
• Keep current any driver’s license, material handling equipment license/certification, and other permits required to perform duties.
• Perform all other related duties as assigned.

Qualifications

• 1–2 years warehouse experience.
• Forklift experience (certified or willing to be certified on‑the‑job).
• Digital competency with Microsoft Office (Word, Excel, Outlook, Teams) and web browsers.
• Ability to effectively use inventory control software.
• Food handling experience preferred.
• Operate common warehouse equipment such as pallet jacks and forklifts.
• Current or obtainable certification (food handling, forklift).
• Bilingual – English & Spanish (preferred).
• Ability to use a racial equity lens and demonstrate cultural competency.
• Flexible hours, including some evenings and weekends.
• Successful completion of criminal background check.

Core Competencies

• Accountability – manages own work and team work to deliver high‑quality, timely results.
• Communication – effective written and oral communication; active listening and empathy.
• Customer Service – service orientation toward diverse stakeholders.
• Problem‑solving – identifies issues, gathers information, and resolves them.
• Respecting differences – understands and respects cultural differences and varied work styles.
• Stewardship – manages resources wisely for organizational sustainability.
• Technical expertise – possesses functional expertise in the area of focus.
• Workload management – breaks down tasks into steps and executes effectively.

Work Environment & Physical Demands

This position is set in both an office and a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The role requires standing and walking for up to 7 hours, lifting and carrying up to 75 lb., and performing repetitive motions such as bending, stooping, reaching, and operating motor vehicles and equipment. Alertness to forklift traffic and normal warehouse hazards is essential. Travel to other work or partner sites in personal or agency vehicles is required.

Values

Cornerstones works to create communities of opportunity that strengthen families, neighborhoods and the region through advocacy and direct services. Employees build and sustain the culture through the values: Service with Integrity, Engage all Voices, Equip for Success, Collaborative Innovation, Advance Equity.